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Microsoft Dynamics CRM
3 months ago
Job Overview:
We are seeking a highly skilled and experienced Dynamics CE Technical Architect to lead our clients Dynamics 365 Customer Engagement (CE) initiatives. The ideal candidate will have a strong background in designing, implementing, and optimizing Dynamics 365 CE solutions to meet our clients business needs. This role requires a deep understanding of Dynamics 365 CE, CRM best practices, and the ability to work closely with stakeholders to design and deliver effective solutions.
Responsibilities:
- Design and architect high-quality Dynamics 365 CE solutions that align with business requirements.
- Lead the technical planning, implementation, and deployment of Dynamics 365 CE projects.
- Conduct system configuration, integration, and customization to support business processes.
- Ensure the use of best practices in data migration, system integration, and custom development.
- Collaborate with project managers, business analysts, and other stakeholders to understand requirements and deliver solutions that meet business needs.
- Provide technical leadership to the development team, including guidance on best practices, code reviews, and troubleshooting support.
- Stay up to date with the latest Dynamics 365 CE features, updates, and best practices to recommend improvements to existing solutions.
- Conduct training sessions and workshops for end-users and internal teams to ensure effective use of Dynamics 365 CE solutions.
- Manage the technical aspects of Dynamics 365 CE projects, including risk management, issue resolution, and project reporting.
- Architect and develop Dynamics 365 CE solutions using a mix of C#, JavaScript, HTML, and .NET frameworks to enhance functionality and user experience.
- Customize and configure Dynamics 365 CE environments utilizing out-of-the-box capabilities and extending them through advanced development when necessary.
- Lead integration projects, connecting Dynamics 365 CE with other business systems using Azure services, and APIs, ensuring secure and efficient data flows.
Qualifications/Experience required;
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience as a Dynamics 365 CE Architect or similar role, with a strong portfolio of successful Dynamics 365 CE projects.
- Deep understanding of Dynamics 365 CE, including sales, customer service, marketing, and field service modules.
- Solid experience in Dynamics 365 CE architecture, including hands-on coding in C#, JavaScript, and familiarity with the .NET framework.
- Experience with Dynamics 365 CE customizations, configurations, and integrations.
- Proficient in Microsoft Power Platform (PowerApps, Power Automate, and Power BI).
- Knowledge of Microsoft Azure and cloud services integration with Dynamics 365 CE.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Relevant Microsoft certifications in Dynamics 365 CE are highly desirable.