Current jobs related to Deputy Centre Manager - Isleworth - Mitie
-
Deputy Restaurant Manager
11 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage team...
-
Deputy Restaurant Manager
8 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage team...
-
Deputy Manager
2 days ago
Isleworth, Greater London, United Kingdom Zachary Daniels Full timeDeputy Manager | Heathrow | Up to £35,000 plus bonusesShift patterns: Enjoy a 3 or 4-day workweek with every other weekend off, covering shifts between 4:30 am and 10 pmAbout the Role:As a key member of our retail team, you'll be responsible for leading your team to deliver exceptional customer experiences. You'll collaborate across departments, inspiring...
-
Deputy Manager
2 days ago
Isleworth, Greater London, United Kingdom Zachary Daniels Full timeDeputy Manager | Heathrow | Up to £35,000 plus bonusesShift patterns: Enjoy a 3 or 4-day workweek with every other weekend off, covering shifts between 4:30 am and 10 pmAbout the Role:As a key member of our retail team, you'll be responsible for leading your team to deliver exceptional customer experiences. You'll collaborate across departments, inspiring...
-
Call Centre Manager
3 weeks ago
Isleworth, United Kingdom Pertemps London Full timeAre you a dynamic leader with a passion for delivering exceptional customer service? We're looking for a Call Centre Manager to join the team and take ownership of creating an outstanding customer experience. This role will offer you the opportunity to drive customer satisfaction, lead a high-performing team, and facilitate business growth. What...
-
Call Centre Manager
3 weeks ago
Isleworth, United Kingdom Pertemps London Full timeAre you a dynamic leader with a passion for delivering exceptional customer service? We're looking for a Call Centre Manager to join the team and take ownership of creating an outstanding customer experience. This role will offer you the opportunity to drive customer satisfaction, lead a high-performing team, and facilitate business growth. What...
-
Call Centre Manager
5 days ago
Isleworth, United Kingdom CV-Library Full timeAre you a dynamic leader with a passion for delivering exceptional customer service? We're looking for a Call Centre Manager to join the team and take ownership of creating an outstanding customer experience. This role will offer you the opportunity to drive customer satisfaction, lead a high-performing team, and facilitate business growth. What...
-
Call Centre Manager
4 days ago
Isleworth, Greater London, United Kingdom Pertemps London Full timeLead Customer Service Team to ExcellenceWe're seeking a seasoned leader to oversee our Call Centre operations and drive customer satisfaction. As a key member of our team, you'll be responsible for leading a high-performing team, developing and implementing strategies to enhance customer experience, and ensuring exceptional service delivery.Key...
-
Call Centre Manager
3 days ago
Isleworth, Greater London, United Kingdom Pertemps London Full timeLead Customer Service Team to ExcellenceWe're seeking a seasoned leader to oversee our Call Centre operations and drive customer satisfaction. As a key member of our team, you'll be responsible for leading a high-performing team, developing and implementing strategies to enhance customer experience, and ensuring exceptional service delivery.Key...
-
Call Centre Manager
3 weeks ago
Isleworth, United Kingdom Pertemps London Full timeAre you a dynamic leader with a passion for delivering exceptional customer service? We're looking for a Call Centre Manager to join the team and take ownership of creating an outstanding customer experience. This role will offer you the opportunity to drive customer satisfaction, lead a high-performing team, and facilitate business growth.What you’ll do:...
-
Call Centre Manager
3 weeks ago
Isleworth, United Kingdom Pertemps London Full timeAre you a dynamic leader with a passion for delivering exceptional customer service? We're looking for a Call Centre Manager to join the team and take ownership of creating an outstanding customer experience. This role will offer you the opportunity to drive customer satisfaction, lead a high-performing team, and facilitate business growth.What you’ll do:...
-
Restaurant Operations Manager
13 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage...
-
Assistant Restaurant Manager
8 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage team...
-
Restaurant Operations Manager
10 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage...
-
Assistant Restaurant Manager
5 hours ago
Isleworth, Greater London, United Kingdom British Garden Centres Full timeJob Title: Deputy Restaurant ManagerWe are seeking an experienced Deputy Restaurant Manager to join our team at British Garden Centres. As a key member of our management team, you will be responsible for overseeing staff, ensuring the smooth operation of our restaurants, and providing exceptional customer service.Key Responsibilities:Organize and manage team...
-
Leisure Centre Duty Manager
2 days ago
Isleworth, Greater London, United Kingdom Lampton Group Full timeAbout the JobWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Group. As a Duty Manager, you will be responsible for the day-to-day running of our leisure centre, ensuring that all operations flow smoothly and that our customers receive an exceptional experience.Key ResponsibilitiesSupervise and coordinate the opening...
-
Leisure Centre Duty Manager
2 days ago
Isleworth, Greater London, United Kingdom Lampton Group Full timeAbout the JobWe are seeking a highly skilled and experienced Duty Manager to join our team at Lampton Group. As a Duty Manager, you will be responsible for the day-to-day running of our leisure centre, ensuring that all operations flow smoothly and that our customers receive an exceptional experience.Key ResponsibilitiesSupervise and coordinate the opening...
-
Deputy Manager | Retail Operations Lead
3 weeks ago
Isleworth, Greater London, United Kingdom Zachary Daniels Full timeDeputy Manager | Retail Operations LeadAbout the Role:As a key member of our retail operations team, you will be responsible for leading a team of sales associates to deliver exceptional customer experiences. You will collaborate with cross-functional teams to drive sales growth, improve operational efficiency, and foster a culture of continuous learning and...
-
Deputy Manager | Retail Operations Lead
3 weeks ago
Isleworth, Greater London, United Kingdom Zachary Daniels Full timeDeputy Manager | Retail Operations LeadAbout the Role:As a key member of our retail operations team, you will be responsible for leading a team of sales associates to deliver exceptional customer experiences. You will collaborate with cross-functional teams to drive sales growth, improve operational efficiency, and foster a culture of continuous learning and...
-
Call Centre Advisor
4 months ago
Isleworth, United Kingdom Pertemps Network Group Full time**Job Description**: **Call Centre Sales Advisor (uncapped commission)** **Salary: £22,000- £23,000** **Location: Brentford, Middlesex** **Hours of work/ shifts: 40-hour week (Work 5 days out of 7 + 1 weekend per month)** **Mon to Fri - 8:30am to 6pm** **Saturday - 9am to 5pm** **Sunday - 10am to 4pm** **About this position**: A brand new...
Deputy Centre Manager
4 months ago
We are looking for an experienced Deputy Centre Manager to support the Centre Manager in ensuring full contractual compliance and adherence to legislation, company policies and procedures, contractual obligations, and financial parameters. In this role, you will lead, motivate, and coach the operational senior management team to uphold company values and vision, policies and procedures, and all contractual standards and Key Performance Indicators.
Working collaboratively with managers, you will develop innovative practices and service enhancements to add value to the provision for residents. You will liaise closely with business partners within Mitie, such as Training, HR, IT, and Finance, to ensure effective delivery of support services within the Centre.
Additionally, you will engage with key stakeholders including the Home Office, Independent Monitoring Board, Emergency Services, Border Force, NHS England, and the local Health Provider to resolve issues and ensure the smooth running of the Centre, providing quality services to residents.
Your responsibilities will include attending meetings within the Centre and deputising for the Centre Manager when required. You will ensure clear governance of incident management through well-defined processes and review systems, integrating HMIP ‘Expectations' into all key policies and raising awareness among staff to embed these principles.
You will work with staff across the Centre to foster a culture where people are respected, valued, treated with dignity, and recognised, ensuring a safe, inclusive, and positive environment. A commitment to continuous improvement and excellent service delivery is essential, with audit and compliance activities firmly embedded within each functional area.
Managing the financial and commercial aspects of the Centre's operational areas, you will develop and agree on budgets and expenditures to meet financial parameters and company targets. You will handle serious operational incidents, assuming the role of Silver Commander in liaison with both C+C and Home Office Gold Command. During periods of absence, you will deputise for the Centre Manager and participate in Mitie initiatives such as succession planning, the talent pipeline, and contributing to business development opportunities within Care and Custody.
The role includes forming part of a senior on-call roster alongside the Centre Manager and other senior leads, and undertaking Duty Director duties as required, which may include weekends.
About You
Candidates must have substantial experience at a senior managerial level within a custodial environment and a commitment to ensuring a safe, decent, and secure environment for all. Experience of incident management and resolution, including training at Silver Commander level, is crucial.
A demonstrable commitment to Mitie Values and expected behaviours is required, along with commercial acumen including budget management and driving financial efficiencies. Applicants should have demonstrable experience of line management and supporting/coaching managerial staff to achieve effective results.
The ability to perform well under pressure and balance competing priorities is essential, as is the ability to think creatively and apply innovation to service delivery. Experience of establishing and maintaining stakeholder relationships at a senior level is also necessary.
Experience of working within the immigration sector and a working knowledge of relevant policies and procedures is desirable. Additionally, knowledge of third-party expectations, including HMIP, and how these apply to the immigration estate, is advantageous.
