Assistant Store Manager
3 days ago
About House of Fraser:
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our team in Derry.
The Opportunity
As a Fraser’s Group employee, you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail
environments and future proofing our business. We want Managers who are fearless, will take risks and reap the rewards.
Reporting to the Store Manager, you will have a supportive responsibility for your store and team within The Frasers Group. You will achieve this by assisting the Store Manager to train, coach and progress team engagement on how to surpass the company objectives. You will support business initiatives and ensure these are met with positivity and pace, whilst assisting with the control and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility and be accountable for the store in the Store Managers absence.
Key Result Areas and Competencies:
1. Operations:
• Assist with all store operations and deliver to expectation on all KPI’s
• Support with the planning of workload to ensure a productive and efficient team
• Make confident decisions, and delegate to the team effectively
• Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
• Assist with training and coaching the team to best practice
• Use business communication tools to monitor completion of tasks and meet deadlines
2. Controls:
• Use reports to ensure wage controls are met on a weekly basis, assisting with resolving any issues quickly and effectively
• Support with planning store schedules in line with store trading patterns and business expectation
• Assist with compliance for processing of payroll issues and problem-solve effectively
• Support with store daily structure to ensure the store meets compliance, customer service and security standards
• Be accountable for controlling wages and the store in the absence of the Store Manager
3. Sales
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and assist with training the team to maximise sales opportunity
• Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Use reports to analyse and support with commerciality of key products to impact sales and profitability
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
4. Development
• Assist with identifying internal talent and support performance management processes to drive exceptional performance
• Support with identifying performance issues and escalate professionally to the Store Manager
• Be self-driven in own personal development take on developmental feedback constructively
• Understand and promote Frasers Group core values and coach the team to engage with these values
• Encourage feedback from team and be a point of contact between the team and Store Manager
5. Leadership and Management
• Inspire the team and act as a role model
• Support with coaching and motivating the team to achieve success
• Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
• Develop relationships with the store team and ensure everyone is working to the same goals
• Work with your Store Manager and contribute to the success of the store as a whole
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:
Own it and back yourself
• Takes responsibility for results and constantly strives to deliver above expectation
• Is fearless in the face of adversity and owns their decisions
Think without limits and take the team with you
• Continuously pushes own performance and inspires their team to never settle for average
• Encourages their team to put forward ideas and creates an environment where colleagues are actively encouraged and celebrated for doing so
• Champions others achievements and celebrates success
Don’t hesitate and act with purpose
• Acts decisively to give clear direction to their teams, aligning with our purpose, vision and values at all times
• Brings an appetite for a challenge even if it means making and learning from mistakes
The requirements
- 3 years Supervisory or Management experience working in a fast paced, high volume retail environment
- Ability to positively impact results in sales, payroll and stock loss
- Proven record of developing talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to supporting the store manager to achieve the highest store standards and customer service
The Rewards:
- Competitive salary
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission on a wide range of products
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
- Long service awards
- Excellent career development opportunities
-
Assistant Store Manager
3 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout House of Fraser: House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Assistant Store Manager
4 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Assistant Store Manager
3 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Assistant Store Manager
4 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout House of Fraser:House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Store Manager Assistant
1 month ago
Londonderry, United Kingdom Tesco Partners Full timeAbout the Role: We are seeking an experienced and motivated individual to join our team as a Shift Leader. As a key member of our store team, you will play a vital role in delivering excellent customer service and ensuring that our stores run smoothly and efficiently.Responsibilities:Taking ownership of running duty shifts and coordinating the team to...
-
Assistant Store Manager
2 days ago
Londonderry/Derry, United Kingdom Frasers Group Full timeAbout House of Fraser: House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street.With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Assistant Store Manager
2 days ago
Londonderry/Derry, United Kingdom Frasers Group Full timeAbout House of Fraser: House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street.With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand and are looking for dynamic candidates to join our...
-
Retail Store Manager Assistant
2 days ago
Londonderry, United Kingdom Frasers Full timeJob Description:Frasers Group is seeking a highly motivated and results-driven Retail Store Manager Assistant to join our team. This role offers an exciting opportunity to work with a dynamic and innovative retailer, driving business growth and excellence.About the Role:Assist the Store Manager in leading the store team to achieve sales targets and...
-
Retail Store Manager
2 days ago
Londonderry, United Kingdom Poundland&Dealz Full timePoundland & Dealz: An Exciting Opportunity for Aspiring Retail LeadersAt Poundland & Dealz, we're looking for a highly motivated and organized Assistant Store Manager to join our team. As an Assistant Store Manager, you will be responsible for leading the store team and driving sales growth while maintaining exceptional customer service.In this role, you...
-
Assistant Store Leadership Role
2 days ago
Londonderry, United Kingdom Frasers Group Full timeJob SummaryWe are seeking an experienced Assistant Store Manager to join our team in Derry. As a key member of our management team, you will be responsible for supporting the Store Manager in achieving store objectives.
-
Assistant Retail Store Director
3 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout Frasers Group:Frasers Group is a fast-paced and dynamic retailer with a strong focus on innovation and customer satisfaction. We are committed to delivering exceptional customer experiences and driving business growth.The OpportunityWe are seeking an Assistant Retail Store Director to join our team in Derry. As a key member of the management team, you...
-
Assistant Store Director
3 weeks ago
Londonderry, United Kingdom Frasers Group Full timeKey ResponsibilitiesAs Assistant Store Manager, you will play a key role in driving business results and achieving sales targets. Your responsibilities will include:Leading and motivating your team to deliver excellent customer service and sales resultsDeveloping and implementing effective merchandising and visual display strategiesAnalyzing sales data and...
-
Store Operations Manager
3 days ago
Londonderry, United Kingdom Frasers Group Full timeAbout House of Fraser:Frasers Group is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences and driving business growth.The OpportunityWe are seeking an experienced Store Operations Manager to join our team in Derry. As a key...
-
Store Leadership Manager
2 weeks ago
Londonderry, Co. Londonderry, United Kingdom Antony James Recruitment Ltd Full time £34,000Company OverviewAntony James Recruitment Ltd is a leading recruitment agency specialising in the Hair & Beauty Sector. We are committed to delivering exceptional results and providing our clients with the best possible candidates.Salary DetailsThe estimated annual salary for this role is £34,000 with a bonus scheme on top.Key ResponsibilitiesThe Store...
-
Poundland | Assistant Store Manager
3 weeks ago
Coleraine, Co. Londonderry, United Kingdom Poundland Full timeJob DescriptionAssistant Store Manager Opportunity: Lead, inspire, and excel creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your...
-
Store Assistant
3 weeks ago
Londonderry, United Kingdom Tesco Partners Full timeJob DescriptionWe are seeking a reliable and enthusiastic individual to join our store team as a customer service representative. This role involves working varied shifts, including evenings and weekends, with a minimum of 16 hours per week.Your main responsibilities will be:Delivering excellent customer service and responding to customer inquiriesManaging...
-
Store Performance Manager
3 weeks ago
Londonderry, United Kingdom Frasers Group Full timeAbout the RoleLuxury Retail Assistant ManagerThe ideal candidate will have a strong background in retail management, with experience in leading high-performing teams and driving business results. You will work closely with the Store Director to achieve business objectives and develop strategies to improve sales and customer engagement.We estimate that the...
-
Store Assistant
2 weeks ago
Londonderry, United Kingdom Musgrave Group Full timeAt Musgrave Group, we are dedicated to delivering exceptional customer experiences. As a Store Assistant - Part Time, you will play a vital role in achieving this goal.The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong understanding of health and safety procedures.About the...
-
Store Operations Coordinator
2 days ago
Londonderry, United Kingdom Poundland&Dealz Full timeBecome a Leader in Retail with Poundland & DealzPoundland & Dealz is a leading retailer offering top brands and quality own-brand products at amazing value. We're seeking an ambitious and results-driven Assistant Store Manager to lead our store team and drive sales growth.In this challenging and rewarding role, you will have the opportunity to develop your...
-
Christmas Store Assistant
3 weeks ago
Londonderry, United Kingdom ASDA Full timeJob Overview:We are seeking a skilled Service Team Member to join our team in Strabane. This part-time role involves working across multiple departments to ensure the efficient running of our stores.Main Responsibilities:Customer Service: Serve customers at the checkouts, providing excellent customer experience and ensuring timely transactions.Pizza...