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Civils Administrator

4 months ago

Eastleigh, United Kingdom Project Partners Full time

Civils Administrator



Hours of work: 40 hours per week

Location: Eastleigh, Hampshire

Role: Monday - Friday, 8.30-5.30pm


Project Partners are now on the look out for an experienced Utilities and Civils Administrator based in Hampshire to come and join a lovely civils admin team in Eastleigh.


Role Purpose

To maintain the admin, working alongside the planner and supervisors. Providing timely updates to customers. Ensure the gangs have their work on Corona, close the work for commercial team. Be liaison for their clients call centre for civils work via email in the county inbox.


Role Summary

  • Daily management of the work group for civils
  • Ensure gangs have work sent to phone in a timely manner
  • Send supervisors/gangs sewer maps and utility drawings
  • Update and manage the Civils work list for the County
  • Update customers by telephone and keep CSMS updated
  • Close completed work orders in time for billing
  • Answer enquiries via email
  • Provide admin support to other counties when required
  • Be part of a 1 in 4 call out rota to provide drawings to operatives in emergencies
  • Carry out any other duties appropriate to this post


Experience Required

  • Excellent Customer service skills
  • Excellent attention to detail
  • Ability to think logically
  • Understanding and knowledge of Excel spreadsheets and Microsoft office
  • Good verbal and written communication skills
  • Strong administration skills
  • Problem solving skills
  • Knowledge and understanding of Maps (O/S)
  • Understanding and knowledge of Microsoft Office.
  • Understanding of IT systems including Ellipse, CSMS, Mapinfo
  • Understanding of Corona


Benefits

  • Competitive Salary
  • 23 days annual leave
  • Access to Peoples Pension scheme
  • Life Assurance and Critical Illness cover
  • Access to Employee Assistance Programme & Medicash
  • Continuous Development Opportunities


Apply today for more information