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Artificial Intelligence Engineer

4 months ago

Halifax, United Kingdom coeo Group Full time

Company Overview: Credit Resource Solutions (CRS), part of the COEO Group is a UK Specialist collections agency headquartered in Halifax, West Yorkshire, with its primary operations based in Germany. Our team comprises leading tech and AI experts committed to revolutionizing the collections industry. We are heavily investing in AI development to drive innovation within the business, often winning accolades for our technology-led solutions and fostering close partnerships with major UK businesses in Utilities, Financial Services, Telecoms, and Insurance sectors.


Position Overview: We are seeking a dynamic AI Engineer to join our award-winning development team. The ideal candidate will be a creative problem-solver, collaborating with cross-functional teams to design, develop, and maintain our next-generation software solutions. This role offers an exciting opportunity to lead innovative projects while contributing to the evolution of our AI-driven solutions.


Responsibilities:

  • Utilize AI and machine learning techniques to enhance and optimize internal and external-facing applications, leveraging customer and client data for personalized experiences.
  • Implement AI-driven chatbots and virtual assistants to facilitate customer interactions and streamline communication processes.
  • Develop predictive analytics models to forecast customer behavior and optimize collections strategies.
  • Integrate natural language processing (NLP) capabilities to enhance search functionality and automate content generation.
  • Implement AI-powered decision engines to suggest relevant products or services to customers.
  • Lead the exploration and implementation of AI technologies to drive innovation and improve efficiency across the business.
  • Collaborate with cross-functional teams to identify opportunities for AI integration and develop solutions aligned with business objectives.
  • Conduct code reviews, unit testing, and continuous integration to ensure high-quality development standards.
  • Provide guidance and support to team members, fostering a collaborative and productive work environment.


Required Skills:

  • Advanced proficiency in AI technologies, including machine learning, natural language processing (NLP), and predictive analytics.
  • Strong knowledge of programming languages commonly used in AI development, such as Python, R, or TensorFlow.
  • Experience with AI frameworks and libraries, such as scikit-learn, spaCy, or PyTorch.
  • Solid understanding of data preprocessing, feature engineering, and model evaluation techniques in AI projects.
  • Proficiency in integrating AI models with web applications using APIs or microservices architecture.
  • Ability to interpret and communicate AI insights effectively to both technical and non-technical stakeholders.


Experience with:

  • Developing AI-powered chatbots and virtual assistants for customer engagement.
  • Utilizing AI for sentiment analysis and customer behavior prediction.
  • Previous experience applying AI solutions in the collections or financial services industry is a plus.


Join us at Credit Resource Solutions (CRS) and be a part of our innovative journey, driving the future of AI in the collections industry. Apply today and help us shape the next generation of intelligent solutions.