IT Infrastructure Support Specialist

1 week ago


Cumbria, United Kingdom Synergize Consulting Full time

Synergize Consulting are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern (4 shifts (2day then 2 night) on a 12.5-hour shift, followed by 6 shifts\days ‘off’ on rotation). The successful candidate will be key in supporting the facility and the customer with their IT related needs.


The IT Infrastructure Support Specialist will be supporting the customer’s servers, networks (and associated hardware) and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services.


They will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day and the successful candidate will be required to undertake any work which is assigned to them and that will support the facility and the customer.


The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to:


Desktop Services

Laptop

Desktop

Printer

MS Office 2016

Windows 10


Datacentre

Switch, Router

Storage

Tape archive

Windows Server 2012/16

SQL Server 2014/16

Firewalls

Load Balancers


Security

McAfee suite

Trend suite

Bitdefender

LogRhythm

RSA

AD

CISCO ISE


Toolsets/Admin

CA suite

ServiceNow

Network Shares

Print services

Licences

Certificates

Visual Studio

Professional 2012

PowerISO 6.7

vRealize suite

Unisphere Management

SQL Management Studio

Microsoft Enterprise Mobility + Security (EMS)

Microsoft Systems

Management Server (SMS)



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