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Member Newsletter Coordinator

3 months ago

Eastern England, United Kingdom Chartered Management Institute Full time

Location: Hybrid between home and our London or Corby office

Reports to: Member Engagement Manager

Working hours: Part-time, three days per week, to be agreed at interview stage

Salary: £16,800 plus excellent benefits

Closing Date: 29th August 2024


*Please note, this role is being offered as a 12-month fixed-term contract*


About the role:

In this role, you will be responsible for coordinating content items from various internal teams, liaising with our external content partner, maintaining project plans, and creating email templates in Dotmailer. Your goal will be to ensure the timely and accurate delivery of our weekly member newsletters, enhancing member engagement and satisfaction.


Responsibilities:

  • Collaborate with internal stakeholders to gather content items for newsletters.
  • Act as the primary point of contact for our external content partner.
  • Review content provided by the partner to ensure it aligns with our brand standards and objectives.
  • Develop and maintain comprehensive project plans for newsletter production.
  • Track progress of content creation, review, and approval processes.
  • Conduct thorough checks of newsletters before sending to ensure accuracy and consistency.
  • Monitor and analyse newsletter performance metrics to inform future content and design improvements.
  • Collect and act on member feedback to continuously improve the newsletter experience


About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.

  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
  • Organisational Skills: Efficient in managing multiple work streams and projects simultaneously.
  • Communication: Clear and effective communication with internal teams and external partners.
  • Attention to Detail: Ensuring all content is accurate, consistent, and on-brand.
  • Technical Proficiency: Skilled in using Dotmailer and basic HTML/CSS.
  • Analytical Skills: Ability to analyse performance metrics and implement improvements.


Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.


It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Corby provide comfortable collaboration spaces for team get-togethers
  • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, baking club, gardening club, Karate classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months


About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.

Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.


We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.