Service Supervisor
2 weeks ago
SPX Cooling Technologies is a leader in industrial cooling solutions, serving diverse industries such as high-rise buildings, water treatment companies, petrochemical plants, and industrial facilities. We pride ourselves on delivering cutting-edge, high-quality service while fostering growth and innovation within our team.
We are seeking a motivated Service Team Supervisor to oversee and manage a field service team and subcontractors. This role offers the option to work remotely; however, it will require regular travel to our Worcester site and occasional overnight stays.
Key Responsibilities:
- Planning and Coordination: Scheduling jobs, arranging training, and managing staff rotas and overtime.
- Team Leadership: Manage and develop a field service team, ensuring they have the tools and guidance to succeed.
- Operational Management: Oversee service delivery for high-rise buildings, water treatment, petrochemical, and industrial clients, primarily across the UK.
- Documentation and Reporting: Maintain accurate records of jobs, inspections, and team performance.
- Stakeholder Collaboration: Work with internal teams and subcontractors to ensure service excellence and compliance with Health & Safety standards.
- Process Improvement: Drive team development and identify opportunities to enhance service processes.
What We're Looking For:
- Proven experience managing a field service team, ideally within industrial or technical environments.
- Strong organisational and leadership skills, with the ability to coordinate multiple projects effectively.
- A technical or engineering background is advantageous, but not essential.
- Exceptional communication and interpersonal skills.
- A proactive approach to problem-solving and continuous improvement.
- Willingness to travel regularly and spend nights away from home when required.
Why Join Us?
At SPX Cooling, we believe in empowering our teams to achieve their best. With a focus on innovation, teamwork, and development, you’ll have the chance to take a skilled team forward and make a significant impact.
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