Technical Print Machine Field Service Engineer

6 days ago

Milton Keynes, United Kingdom Talent Finder Jobs Full time

Technical Print Machine Field Service Engineer | Milton Keynes | Full Time | Competitive salary + overtime opportunities


Join a Growing Industry Leader in Print Finishing and Packaging Solutions

Established in 2001, Encore Machinery has built a stellar reputation as the sole UK importer of cutting-edge print finishing and packaging machinery. Known for their unwavering commitment to quality and technical excellence, they are proud to deliver top-tier products and unparalleled customer support.


As part of their continued growth, they’re looking for a Technical Print Machine Service Engineer to join their dynamic and welcoming technical support team. This role offers a fantastic opportunity to work with advanced technologies, grow your skills, and make a meaningful impact in a company that values innovation and customer satisfaction.


You’ll work with industry-leading machinery, gain exposure to exciting projects across the UK and Europe, and enjoy the support of a collaborative and experienced team. We’re passionate about fostering a positive and growth-oriented workplace.


If you’re a skilled, customer-focused problem solver with a passion for technology and technical excellence, Encore Machinery would love to hear from you


Are you the right person for the job?


Education & Experience:

  • Relevant technical qualifications (mechanical/electrical).
  • Prior experience in the print or packaging sector (preferred).


Skills & Competencies:

  • Exceptional diagnostic and troubleshooting skills for mechanical and electrical systems.
  • Ability to read and interpret electrical and mechanical schematics.
  • Strong communication skills to effectively engage with customers and colleagues.
  • Self-motivated with the ability to work independently.
  • Full, clean driving licence (ability to tow a trailer is a bonus).


Desirable Skills:

  • Hands-on experience with print finishing and packaging machinery.
  • Familiarity with network-based remote support and software troubleshooting.
  • Ability to stay calm and resolve technical issues under pressure while maintaining a customer-first approach.


What will your role look like?

  • Provide remote and onsite technical support for our print finishing and packaging machinery ranges.
  • Conduct machinery demonstrations, installations, and customer training sessions.
  • Diagnose and resolve mechanical, electrical, and software faults, minimising downtime.
  • Build and maintain strong customer relationships, delivering exceptional customer service at every step.
  • Collaborate with overseas manufacturers to implement technical solutions.
  • Support the sales team at trade shows, customer events, and other promotional activities.
  • Maintain and manage vehicle parts stock, ensuring maximum first-time fixes.


What can you expect in return?

  • Fully equipped company van for business + private use
  • Generous leave: 23 days annual leave (including three reserved for Christmas shutdown) + bank holidays
  • Continuous development: Access to educational courses to enhance your skills
  • Expense coverage: Overtime, overnight allowances, and reimbursement for business expenses
  • Pension scheme for long-term financial security
  • Work with cutting-edge machinery and innovative technologies
  • Grow your skills through hands-on learning and tailored development opportunities
  • Be part of a supportive and friendly team that values your contributions


What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you

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