Proposition Manager

1 week ago

London, United Kingdom Mostyn Chase Full time

Proposition Manager – London (Hybrid 3 days in the office)


Are you an experienced professional in the payments space who has been developing and launching new business propositions in a digital environment? Do you have a good understanding of payment acceptance for retailers? Are you now looking to join an inclusive, dynamic, exciting, and always evolving business?


Then this may be for you:

Mostyn Chase are excited to be collaborating again with one of the UK’s most recognisable retail brands. The company is headquartered in Central London and the organisation have a focus on providing quality goods along with a customer focused service which has built them an esteemed, multinational reputation.


You will be someone who thrives on identifying and resolving difficulties for both the customer and business, achieving lasting commercial value. You'll work with teams across the business to deliver an exciting, relevant digital product offering that puts customer experience, frictionless use, and data security at its heart.


Who you are:


We are looking for an experienced professional in the Payments space to spearhead the development of a best-in-class omnichannel Digital Wallet solution that helps customers pay in the easiest, quickest and most rewarding way.


Your skills and experience will include:


  • An understanding of payment acceptance for retailers including container wallets, tokenisation and 3DS
  • Digital wallet experience, ideally in the open loop stored value space
  • Networking and strong relationship management skills with an ability to influence and negotiate
  • Experience developing and launching new business propositions in a digital environment
  • Strong commercial and operational competence backed up by strong analytical and problem-solving skills


What you’ll do:


  • Lead the Digital Wallet strategy, to find opportunities to utilise payment acceptance technology to drive primary metrics - customer engagement, customer sentiment, value for the business and operational effectiveness
  • Give focus to customer sentiment and gain a rich understanding of existing and prospective base through research and insight
  • Ensure commercial viability of the proposition
  • Work with the wider payment team and product teams to ensure close integration between the stored value proposition and Digital Wallet
  • Work with technology and product colleagues to understand the feasibility of new features and the effort involved in delivery and create a compelling, frictionless customer experience


Interested? If you would like more information on this role, please don’t hesitate to contact Paula Aguila directly or apply now and we will be in touch as soon as we can.

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