Product Governance Manager

2 weeks ago

London, United Kingdom Harnham Full time

PRODUCT GOVERNANCE MANAGER

UP TO £70,000

FLEXIBLE WORKING, OFFICES IN LECIESTER, LONDON, OR BEXHILL

This insurance company is seeking a Product Governance Manager to support the core insurance strategy function through management and ensuring robust governance practice.

THE COMPANY

This company offers car, multi-car, home, bike, and van insurance. They are a growing business, and are very data driven, using innovative ideas and practices.

THE ROLE

You will be doing the following daily:

  • Develop and implement a robust product governance framework encompassing new product launches, updates to existing products, annual product reviews, ongoing monitoring of KPIs to identify risks.
  • Ensure activities prioritize positive consumer outcomes and align with customer-centric principles.
  • Represent the “voice of the customer” in business projects, safeguarding regulatory compliance and the delivery of consumer-focused outcomes.
  • Oversee and coordinate updates to key customer documents through the Policy Wording Forum, ensuring policy wording accurately reflects product coverage and aligns with stakeholder expectations.
  • Fulfill SMCR (Senior Managers and Certification Regime) responsibilities, including maintaining accurate product documentation (IPIDs, Policy Documents, Schedules of Insurance), ensuring ethical sales practices, and addressing post-sales barriers.
  • Ensure accurate and relevant product disclosures are integrated within customer interactions (digital and telephone) and colleague user guides.
  • Lead assessments of new regulations, evaluate their business impact, and drive appropriate governance adaptations to maintain compliance and uphold reputation.

YOUR SKILLS AND EXPERIENCE

  • Excellent knowledge of FCA regulations, including PROD, and ICOBs.
  • Experience working in the general insurance industry.
  • Strong product management experience.
  • Strong stakeholder management skills.
  • Excellent written and verbal communication skills.
  • Strong Excel skills.


THE BENEFITS

  • Up to £70,000.
  • Car allowance.
  • Up to 10% bonus earning potential.
  • Pension match up to 10%.
  • 27 days annual leave.
  • Flexible working pattern.

HOW TO APPLY

Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.

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