Customer Service Specialist

4 days ago

Eastern England, United Kingdom MKJ Ignite Full time

Customer Services Executive (German Speaking)

Remote (monthly in office team meetings)

Salary £28k - £33kEMI Scheme


MKJ Ignite are very happy to be working with a brand who are an ancestrally inspired cross-category lifestyle brand dedicated to creating clean, nutrient-dense food and supplements. They provide products free from refined sugar, grains and seed oils, focusing on real ingredients to enable you to get back to natural living.

We are searching for a dynamic Customer Services Executive fluent in German to join their brand to support and educate customers who live by keto, paleo, and real food lifestyles.


What skills do you need to have to be considered?


Fluent in German and English both spoken and written is essential (Spanish would be a bonus) as you will be the go to person for all international queries.

Prior experience in customer service, with a knack for making every customer feel valued and heard.

Comfortable with customer service platforms and a self-starter with remote work experience.

Experience in FMCG, ideally within health & wellness, food, or drink would be an advantage.

⭐️A self-starter with a passion for the brand and a drive to exceed expectations.

Someone to promote a low-carb, ancestral lifestyle alongside like-minded people who live for real, healthy food.

Familiarity with D2C (Direct-to-Consumer) brands, health lifestyle knowledge (Keto, Paleo, etc.), or any experience with Gorgias/Zendesk customer platforms would be desirable.

Collaborative mindset – able to work effectively both independently and as part of a team.


What You'll Be Doing:


Engage with customers in UK, Germany and across Europe, providing top-notch support for their inquiries on health-boosting products.

Support the marketing team by providing German translations, making sure our brand voice shines in every interaction.

Share your knowledge of the brands products to educate and recommend ideal choices for customers’ health journeys.

Partner with the wider team to ensure smooth processes for returns, loyalty programs, and special promotions.


In return for everything you can bring, the business can offer you :


Salary £28k - £33k plus companywide annual bonus.

⭐️ Opportunities for career development in a fast-growing brand.

⭐️ Open to part time working where possible.

⭐️ A vibrant, health-conscious company culture – private healthcare (AXA) and an EMI Scheme post probation.

What happens next?


Now: Apply today with your CV which will be reviewed by our MKJ Ignite team.

First Stage: Teams call with the hiring manager

Second Stage: Face to face interview in the office


People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️

We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear There will be more opportunities. Follow us so you don’t miss them.

  • Customer Service Liaison

    1 month ago

    Eastern England, United Kingdom UKLASH Full time

    Customer Service RepresentativeAt UKLASH, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for delivering exceptional customer experiences across various platforms, including email, social media, and phone.Key...

  • Customer Service Liaison

    1 month ago

    Eastern England, United Kingdom UKLASH Full time

    Customer Service RepresentativeAt UKLASH, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for delivering exceptional customer experiences across various platforms, including email, social media, and phone.Key...

  • Customer Operations Specialist

    3 weeks ago

    Eastern England, United Kingdom Lawhive Full time

    We're on a mission to democratize access to the law.Lawhive is an innovative online platform that provides consumers and small businesses with affordable legal assistance. Our platform combines human lawyers with AI technology to deliver exceptional results.Our goal is to make the law more accessible to everyone, regardless of their background or financial...

  • Customer Service Representative

    4 weeks ago

    Eastern England, United Kingdom WeSki Full time

    About WeSkiWe are a pioneering company in the ski travel industry, revolutionizing the way people book and experience their ski holidays. Our innovative platform empowers customers to plan, compare, and book their perfect ski trip in just a few clicks.The RoleWe are seeking a Senior Customer Service Representative to join our team. As a key member of our...

  • Customer Service Representative

    4 weeks ago

    Eastern England, United Kingdom WeSki Full time

    About WeSkiWe are a pioneering company in the ski travel industry, revolutionizing the way people book and experience their ski holidays. Our innovative platform empowers customers to plan, compare, and book their perfect ski trip in just a few clicks.The RoleWe are seeking a Senior Customer Service Representative to join our team. As a key member of our...

  • Customer Service Representative

    3 weeks ago

    Eastern England, United Kingdom Lawhive Full time

    About LawhiveWe're a legal tech startup on a mission to make access to the law a basic utility in society.Our platform combines human lawyers with AI technology to provide affordable legal help to consumers and small businesses.The RoleWe're seeking a dynamic Customer Operations Associate to join our team.This role involves providing exceptional customer...

  • Customer Service and Data Analyst

    2 days ago

    Eastern England, United Kingdom Inspired PLC Full time

    At Inspired PLC, we're seeking an exceptional Customer Service and Data Analyst to join our Key Accounts team. In this role, you'll be responsible for delivering top-notch customer experiences and ensuring accurate data management for our clients.The ideal candidate will possess a strong understanding of Microsoft Office applications, particularly Excel, and...

  • Implementation Specialist

    4 weeks ago

    Eastern England, United Kingdom IRIS Software Group Full time

    Job Title: Implementation SpecialistAt IRIS Software Group, we are seeking an experienced Implementation Specialist to join our team. As an Implementation Specialist, you will play a crucial role in implementing IRIS software solutions and providing training to our customers.Key Responsibilities:Implement IRIS software solutions to meet customer needsProvide...

  • Implementation Specialist

    4 weeks ago

    Eastern England, United Kingdom IRIS Software Group Full time

    Job Title: Implementation SpecialistAt IRIS Software Group, we are seeking an experienced Implementation Specialist to join our team. As an Implementation Specialist, you will play a crucial role in implementing IRIS software solutions and providing training to our customers.Key Responsibilities:Implement IRIS software solutions to meet customer needsProvide...

  • Advisor services

    3 weeks ago

    England, United Kingdom Hays Business Support Full time

    A well-established organisation based in Northumberland is looking for a self-motivated, organised customer service professional to join their sales team for a temporary period of 3 months. They are looking for someone with previous experience in sales or customer service who is available at short notice. Promote products or services, explaining features,...

  • Field Services Engineer

    4 days ago

    Eastern England, United Kingdom DD Full time

    Are you an experienced Dental Field Service Engineer looking for a new opportunity.We are recruiting for a field service engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will...

  • Security Service Specialist

    1 week ago

    Eastern England, United Kingdom Custom Intelligent Security Full time

    **Job Title: Security Service****Location:** We are looking for a skilled Security Service candidate to join our team at Custom Intelligent Security.**Job Type:** Full-Time**Key Responsibilities:**Servicing, maintaining, and repairing security systems, including CCTV, Access Control, and Intruder Alarms.Conducting routine maintenance and emergency call-outs...

  • Field Services Engineer

    4 days ago

    Eastern England, United Kingdom DD Full time

    Are you an experienced Decon Field Service Engineer looking for a new opportunity.We are recruiting for a field service engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will...

  • CNC Service Technician

    1 month ago

    Eastern England, United Kingdom RW Machines Ltd Full time

    About the RoleWe are seeking a highly skilled CNC Field Service Engineer to join our team at RW Machines Ltd. As a key member of our maintenance team, you will be responsible for performing diagnostics, repairs, and tests on a range of CNC machines.The ideal candidate will have a strong background in machine mechanics, pneumatics, and electrics, as well as...

  • CNC Service Technician

    1 month ago

    Eastern England, United Kingdom RW Machines Ltd Full time

    About the RoleWe are seeking a highly skilled CNC Field Service Engineer to join our team at RW Machines Ltd. As a key member of our maintenance team, you will be responsible for performing diagnostics, repairs, and tests on a range of CNC machines.The ideal candidate will have a strong background in machine mechanics, pneumatics, and electrics, as well as...

  • Electrical Maintenance Specialist

    3 weeks ago

    Eastern England, United Kingdom Future Engineering Full time

    Electrical Maintenance SpecialistFuture Engineering is seeking an Electrical Maintenance Specialist to join our team. As an Electrical Maintenance Specialist, you will be responsible for ensuring the smooth operation of our electrical systems in commercial and industrial projects.Key Responsibilities:Perform routine maintenance and repairs on electrical...

  • Sales Specialist

    4 days ago

    Eastern England, United Kingdom RBW Consulting Full time

    Sales Specialist - UKRemote-based£50-65k + excellent uncapped commission plan We are looking for a results-driven Life Science Sales professional to join a small but growing sales team, in order to drive their growing market presence across the UK. This role is pivotal in driving growth and you will be responsible for identifying new business opportunities,...

  • IT Customer Service Assistant

    2 months ago

    England, United Kingdom Conspicuous Full time

    Job Title: D365 BC Customer Technical Support Specialist Salary: Competitive (Open to negotiation for the right candidate) + Benefits Are you a seasoned D365 Business Central professional with a knack for technical support and a passion for solving complex challenges? Our client is looking for a talented D365 BC Customer Technical Support Specialist to...

  • IT Customer Service Assistant

    2 months ago

    England, United Kingdom Conspicuous Full time

    Job Title: D365 BC Customer Technical Support Specialist Salary: Competitive (Open to negotiation for the right candidate) + Benefits Are you a seasoned D365 Business Central professional with a knack for technical support and a passion for solving complex challenges? Our client is looking for a talented D365 BC Customer Technical Support Specialist to...

  • Business Transformation Specialist

    1 month ago

    Eastern England, United Kingdom Global Tech Collective Ltd Full time

    Unlock Your Potential in Change ManagementAre you a seasoned change specialist looking to take your career to the next level? Do you have a passion for driving digital transformation and improving business outcomes? We have an exciting opportunity for a Change Manager to join our team at Global Tech Collective Ltd.As a Change Manager, you will play a...