Email Marketing Executive

3 weeks ago

Falmouth, United Kingdom Jarrang Full time

Role Overview:


Jarrang is looking for a dedicated Email Operations Executive to join our Client Services team, on a hybrid working model with three days from our Cornwall office.


If you’re a detail-oriented individual with a knack for project management and client communication, we want to hear from you


Our ideal candidate will have a strong background in project management, preferably in a marketing agency environment, with a passion for delivering exceptional client service.


Working in the Client Services Team, and working alongside the Design & Development Team, this role is a pivotal part of our service delivery strategy.


Accountable for:


  • Campaign Management
  • Quality Control
  • Reporting & Analysis
  • Proactive Monitoring Tasks


Key Responsibilities:


Project Management:


  • Brief and manage effective email marketing campaigns based on client requirements
  • Coordinate project production within specified timeframes and budgets while maintaining quality standards
  • Proofread email campaigns to ensure accuracy and quality
  • Track time and be accountable for completing tasks on schedule


Client Communication:


  • Build and maintain effective client relationships
  • Provide support and guidance to clients
  • Working within the Client Services team to develop tailored email marketing solutions based on client needs


Team Collaboration:


  • Work alongside the Email Designers & Developers to deliver high-quality campaigns
  • Participate in team meetings and client planning sessions
  • Support the wider Client Services team as needed


Requirement and Skills - Ideal Candidate:


  • Minimum of 2 years in a similar role, preferably within a marketing agency setting
  • Experience with email marketing platforms and tools
  • Knowledge of email marketing best practices and industry trends
  • Excellent attention to detail
  • Proven project management skills, including multitasking and meeting deadlines.
  • Ability to remain composed and organised under pressure
  • Proficiency in Excel/Google Sheets for data management
  • Interest in customer service, data analysis, and problem-solving
  • Strong organisational skills and the ability to manage multiple tasks simultaneously, whilst working to deadlines
  • Excellent verbal and written communication skills
  • Copywriting or proofreading experience
  • Working knowledge of Google Analytics and Looker Studio
  • While a degree is desirable, we prioritise proven experience in the selection process


What We Offer:


  • Competitive salary (£24k - £26k) - negotiable based on experience.
  • Target related bonus - negotiable based on experience
  • 25 days’ holiday, plus additional days based on tenure (plus public holidays)
  • Comprehensive benefits package, including private medical insurance, life insurance, critical illness cover, and income protection insurance
  • Opportunity to collaborate with National and International brands
  • Work with a team of creative, experienced and driven professionals
  • Opportunities for personal and professional development
  • Hybrid working model with three days in the office (Falmouth, UK)


If you are an ambitious professional with a passion for doing a great job and a desire to make a significant impact in the world of email marketing, we would love to hear from you.


Deadline for Applications: 30th November, 2024


Jarrang is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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