Laboratory Engineer

3 days ago

Hertfordshire, United Kingdom Methods Full time

Methods are looking for multiple Laboratory Engineers for a new contract assignment. We are looking for a skilful Engineer familiar with supporting scientists with laboratory PCs, instrumentation, and devices. You will focus on maintaining operational computer systems for the scientists they support, joining newly-supplied hardware to the network, securing and hardening devices and generally facilitating the needs of the business.


Contract

Inside IR35

5 Days On-Site (Hertfordshire)

Rate: DOE


Job Purpose:


Key responsibilities:


  • Assist in maintaining existing computer infrastructure of 5000 PCs globally
  • Image/Onboard new computers into the domain and onto the network
  • Secure and protect new and existing hardware
  • Consult with the business as they require assistance with their equipment
  • Troubleshoot and implement data flows for scientific instruments


Technical/Functional Skills:


  • Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues
  • Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload
  • Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers
  • Knowledge and understanding of Active Directory required
  • D2D and/or project support
  • AGILE ways of working necessary
  • Background with computer security
  • Previous experience with validated systems (GxP) a plus
  • Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
  • Support for scientists in incident management, user support and coaching, access management
  • Testing and validation of computer software (complete tests in different environments, writing technical documentation)
  • Familiar with ticketing systems such as ServiceNow
  • Microsoft Excel skills a plus
  • Indepth knowledge in Microsoft OS including iOS and Linux a plus


Generic Managerial Skills:


  • Must have outstanding communication skills
  • Candidate must be a team player
  • Self-starter, attention to detail and willingness to learn new things a must
  • Must be willing to follow processes, procedures and guidance

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