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Information Technology Support Technician

4 months ago

Stockport, United Kingdom Fichtner Consulting Engineers Ltd Full time

Fichtner Consulting Engineers Ltd is a leading technical consultancy with a reputation built on over 30 years of successful projects in the UK and Ireland. Our purpose is to facilitate the investment and delivery of energy infrastructure projects that positively influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators.


We are looking for an IT Support Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support and training purposes. This will be a permanent, full time position working 40 hours Monday to Friday.


We are looking for:


  • A NVQ Level 3 in IT or general computing.
  • Prior experience with IT support.
  • Routinely respects and understands data confidentiality and corporate IT security.
  • Shows a commitment to their own continued learning and development.
  • Prior experience with business administration.
  • Effective communication skills.
  • A responsive and enthusiastic personality.
  • The ability to live and work in the UK with no restrictions.


The role will involve:


  • Installing and removing software.
  • Assist with the procurement of IT hardware and software.
  • Basic technical troubleshooting for all IT users in the UK and Ireland including site-based colleagues.
  • Assist with the configuration of new laptops and mobile phones.
  • Assist in maintaining IT records.
  • Assist with system maintenance and testing.
  • Any other reasonable IT tasks.


What you can expect from us:


  • competitive salary with a discretionary bonus scheme of up to 20% of salary.
  • private medical & life assurance.
  • share purchase options after qualifying period.
  • cycle to work scheme.
  • company social events throughout the year.
  • scheme celebrating years spent as part of the Fichtner team