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Business Analyst

4 months ago

Wiltshire, United Kingdom James Andrews Technology Full time

My client is seeking a skilled Business Analyst to join their Transformation and People team in Wiltshire. Reporting to the Business Analyst Manager, the successful candidate will play a crucial role in ensuring that modules and software provide maximum benefit to our customers and the organisation.


Key Responsibilities:

  • Configure system modules to maximise efficiency and benefits for the service area, organisation, and customers
  • Share knowledge and skills proactively across the business and within the business analyst team
  • Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team
  • Use continuous improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements
  • Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation
  • Lead on UAT for all relevant systems and processes within their area of expertise
  • Participate in corporate projects, providing subject matter expertise and business analysis
  • Develop training solutions and maintain training documentation and materials
  • Plan, prepare, and support teams in testing, and communicate and train staff on system enhancements
  • Maintain process and system documentation, and resolve business process configuration and functional issues in system applications
  • Utilise continuous improvement methodologies to identify areas for improvement and support teams in identifying improvements to processes


Requirements:

  • Degree level qualification (desirable: Lean or other continuous improvement qualification, relevant Business Analyst Qualification)
  • Proven track record of change management and continuous improvement
  • Excellent documentation skills, including experience in designing bespoke reports or developing data analysis solutions
  • Experience in process re-engineering, requirements gathering, planning and facilitating workshops, and managing user acceptance testing
  • Proficiency in Microsoft 365 (Dynamics, Office Stack, DevOps, Power Platform) and other relevant software (desirable: QL, iTrent, Networx, Great Plains, Pimms)
  • Exceptional analytical, conceptual thinking, and problem-solving skills
  • Strong communication and influencing skills
  • Flexible, able to multi-task, prioritise work, and manage multiple priorities
  • Passionate about self-learning and development, and enjoys exploring new software to create efficiencies
  • Team player, customer-focused, and committed to Equality and Diversity and the company's values


My client offers a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real impact in driving business improvements. If you are a proactive and skilled Business Analyst looking for an exciting new challenge, we encourage you to apply for this position.