Technical Support Engineer

1 week ago

Bath, United Kingdom Langham Recruitment Full time

Technical Support Engineer - Automotive Technology - C++

Always working with cutting-edge technology, our client has an enviable reputation as a world leader, in developing advanced engineering products within the automotive technology industries.

This role offers a great opportunity for someone with technical product experience and looking to progress into a more robust role, working with simulation software and automotive hardware.


We’re searching for a Technical Support Engineer to work with cutting-edge automotive technology and world-leading clients. This role offers the perfect blend of technical challenges and customer interaction, providing support, training, and demonstrations for innovative robotic and software systems.

If you have a relevant technical degree, solid coding skills in C++, and enjoy working directly with customers, this is the opportunity for you.


Key Responsibilities


• Technical Support & Troubleshooting: Provide technical guidance on the installation, configuration, and operation of robotic systems. Solve complex technical issues using your expertise in C++ programming and system diagnostics.

• On-Site & Remote Support: Deliver on-site and remote troubleshooting, training, and system demonstrations to clients across the globe.

• Customer-Focused Training: Design and deliver engaging training sessions to help customers maximize the potential of their systems.

• Customer Relationship Building: Develop strong, long-lasting relationships with clients by understanding their needs and providing tailored support.

• Collaborative Solutions: Work closely with internal engineering, sales, and technical teams to ensure seamless customer experiences.


What We’re Looking For


• A degree in engineering or a related technical field.

• Proficiency in C++ programming, with experience in coding and debugging technical applications.

• Strong problem-solving abilities, particularly in robotics, sensors, actuators, or control systems.

• Excellent communication skills and the confidence to deliver training and presentations.

• A proactive mindset with the ability to work both independently and collaboratively.

• A willingness to travel globally to deliver on-site support and training.


Why Join?


• Gain hands-on experience with industry-leading technology in the automotive sector.

• Travel internationally and work with prestigious clients around the globe.

• Enjoy a dynamic, collaborative team environment where your contributions make a difference.

• Be at the forefront of innovation in robotics and software systems.

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