Account Manager
2 months ago
Are you an experienced Account Manager with experience within the digital industry, particularly with e-commerce? Our client is seeking a dynamic professional to manage and grow a portfolio of client accounts, it might suit someone from a digital or creative agency who is used to managing multiple accounts with competing priorities.
Key Responsibilities:
- Drive growth and expand the value of ecommerce client accounts.
- Cultivate and sustain client relationships, managing their ecommerce requirements and identifying growth prospects.
- Guide client engagements, oversee projects, and mentor junior staff.
- Develop and execute detailed account plans, supporting strategic proposals.
- Ensure projects are delivered successfully within budget, scope, and timelines, coordinating with diverse teams.
- Keep abreast of ecommerce trends and best practices to enhance account value and support new business.
Skills and Experience:
- Must-Have:
- 2+ years in account management or client-facing roles within ecommerce or related fields.
- Demonstrated success in managing and retaining client accounts.
- Strong communication and presentation abilities.
- Competence with Microsoft Office Suite, Mac OS, and project management tools (e.g., Coda).
- Willingness to travel and be in the office at least once a week.
- Advantageous:
- Experience with ecommerce analytics tools like Google Analytics and Adobe Analytics.
- Knowledge of conversion rate optimisation and AB testing platforms
- Familiarity with ecommerce marketing, social media, and SEO best practices.
Benefits:
- 25 days holiday plus bank holidays.
- Workplace pension scheme.
- Company away days and regular social events.
- Flexible working hours with support for both in-office and remote work.
If you are passionate about ecommerce and have a strong background in account management, we want to hear from you
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