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Product Support Engineer – Team Leader

3 months ago

Rochester, United Kingdom BAE Systems Full time

Job Title: Product Support Engineer – Team Leader

Location: Rochester

Salary: Circa £42,000 depending on experience

What you’ll be doing:

  • Managing the On-Time Delivery of the Product Support Engineering Team
  • Leading daily activities and responsibilities of the Product Support Engineering Team
  • Building the skills and behaviours of individuals within their team
  • Developing and enhancing repair diagnostic capability across the product range
  • Managing interactions with airlines regarding technical enquires
  • Assessing and developing equipment for modification/upgrade opportunities
  • Leading activities for in the Entry into Service of New Products entering the market
  • Representing BAE Systems CAS (Control Avionics Solutions) during customer meetings and technical aircraft conferences
  • You’ll also have people manager responsibilities in this role (a team of 4 production support engineers)

Your skills and experiences:

Essential

  • Experience in diagnostics and repair/maintenance of electronic equipment to component level – analogue and digital circuits
  • Team management / supervisory experience
  • Able to manage stakeholder relationships, presentable to all levels of the business
  • Worked in a regulated manufacturing environment

Desirable

  • Able to confidently lead on troubleshooting activities
  • Experience in working to EASA Part 145 Regulations
  • Knowledge gained within a civil aviation repairs environment (CMM / SIL)

Benefits:

You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive.

The Product Support team:

As the Product Support Engineering Team Leader you will be reporting to the Rochester Service Centre Production Leader. You will lead a team of Product Support Engineers and be responsible for their day to day activities in supporting the resolution of technical issues within the Service Centre, and enhancing the capability of the Service Centre from a technical position.

This is an opportunity to work on various platforms, playing a key role in keeping them serviced and running in a fast-paced environment. You will have the chance to make your mark in this role.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

Closing Date: 30th August 20204

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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