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Account Manager

2 months ago

West Sussex, United Kingdom Meet Full time

Account Manager - Medical Communications


Monday – Friday full time 9-5pm, hybrid working with office days dependant on location

Report to Senior Account Director


This role covers all types of projects and resources carried out in the med comms environment.

Working closely with the brand or medical teams for one or number of our pharmaceutical clients (depending on size of account) leading their medical communication plans covering all aspects of medical communication strategies as follows:


• Being able to deliver and lead on a variety of medical communication projects from live webinars, recorded videos, infographics, live and hybrid meetings and symposia, and digital omnichannel projects

• Initially involved in understanding the scope and objective of the project i.e what communication resource will be used (such as examples above), content/message, therapy area, target reach, level of speaker/key opinion leader (KOL)

• Working closely with our scientific team to conduct speaker briefings and slide deck submission through to approval submission, understanding reviewers’ comments and seeing through to approval


• Working with clients to ensure the optimum HCP targets are reached for their programme

• Working with third party suppliers to create resources required

• Overseeing approval of resources through approval systems such a Veeva

• Working with external agencies to create AV or digital solutions for both live and/or digital work

• Managing speakers/KOLs across a variety of scientific areas

• Manage project onsite via live event or digital solution

• Work with other internal members of the team around the marketing and registration of events

• Working with external agencies and scientific team to create post event assets – on-demand video, write ups, CPD learning modules etc.

• Good understanding of project financials, tracking and reconciliation

• Working with and mentoring junior members of the team as required


Skills Required

• Medical communications agency experience or pharmaceutical company experience

• Previous project/account management experience or marketing/sales experience in similar sector

• Working closely with digital agencies/suppliers and able to understand and deliver digital marketing/communication resources such as webinars, talking head videos, HTMLs and others

• Ability to understand pharma product direction and HCP learning needs

• Ability to work from Veeva PromoMats or other pharma approval systems

• Understanding of pharma compliance and medical communications projects

• Understanding of the ABPI code of conduct

• Ability to work within extremely tight deadlines

• Attention to detail

• Good communicator with team and client

• Good at finding solutions when faced with challenges

• Some travel and overnight stays expected

• Ability to manage multiple projects are required


Package includes

• Up to 10% salary annual bonus dependant on company performance targets

• 29 days holiday plus bank holiday

• Private Medical Insurance

• Company Pension

• Hybrid office/home working

• Electric car salary sacrifice scheme

• Bike to work scheme

• Expenses covered for travel and lunch provided for collaborative working twice a month at the offices in Sussex