Implementation Project Manager

2 weeks ago


Shoreditch, United Kingdom J&C Associates Ltd Full time

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe.


Job Title: Project Manager – MarTech

Location: Shoreditch (Hybrid/Remote)

Duration: 12 months contract initially

Budget: £80k-£98k per annum + paid holidays + pension or £380-£510 per day Inside IR35


What you’ll do:

  • Be an expert of client’s Digital Media offerings; primarily Firefly and the associated APIs.
  • Manage implementation project delivery, including requirement capture, scope definition, resource management, progress reporting, and risk assessment.
  • Develop and take responsibility for the delivery plan, in addition to identifying resourcing requirements.
  • Manage multiple engagements, at various stages of progression, across multiple customers at any one time.
  • Foster positive relationships and communicate effectively across the customer's ecosystem (e.g. business owners, engineers, project operations, project managers and product management).
  • Be an advocate for your customer internally at client, helping to resolve issues by working across our Services, Support, Product & Sales teams.
  • Understand the use cases of our customers and help them achieve great outcomes, which in turn lead to successful adoption, expanded usage and renewal of our software.
  • Help our customers and their project teams achieve successful project delivery by applying your expertise and abilities to drive business results.
  • Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts.


What you’ll need to succeed:

  • Minimum 5 years of prior experience in a client-facing Project Management role.
  • Prior experience of leading SaaS implementation projects, as well as effectively managing the roll out and adoption of the new solution.
  • Knowledge of the software development life cycle (SDLC)
  • Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
  • An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong presentation and reporting skills.
  • Ability to successfully manage project teams through ambiguity.
  • Experience in client engagement and relationship management.
  • Ability to understand and meet client needs while maintaining a high level of integrity.
  • Knowledge of business processes and a solid understanding of industry trends and standard methodologies.
  • Ability to align technology solutions with business objectives.
  • Collaborative approach and the ability to work effectively in cross-functional teams.
  • Effective multitasking and time management skills to balance multiple projects and deadlines simultaneously.
  • Possible need to travel to customer locations.
  • Understanding of creative workflows and content management systems.
  • Nice to have: Fluent German or French speaker


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