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Onboarding/Event Coordinator

1 month ago

London, United Kingdom Aquent Full time

Job Title: Onboarding/Event Coordinator

Client Location: Central London - on-site 5 days a week

Starting: ASAP / Nov'24


Salary/Pay Rate: £61.000 per annum, pro rata (PAYE)

Hours: Full-time

Duration: 8 months


We are seeking a highly organized, detail-oriented, and customer-focused Onboarding/Event Coordinator to provide operational support for our client's onboarding programs.

This is an 8-month, fully on-site contract, based in the Central London office. It offers £61.000 per annum, pro rata (PAYE).


The ideal candidate will be passionate about creating exceptional experiences for new hires and will thrive in a dynamic, fast-paced environment. This role focuses on new hire experiences, from pre-start processes to onsite event support, ensuring smooth transitions and positive first impressions for our new team members.


Key Responsibilities:

  • Support the end-to-end onboarding process, from pre-start logistics to post-start follow-up
  • Provide event support for onboarding programs, including in-person and virtual sessions
  • Collaborate with cross-functional teams to ensure onboarding activities run smoothly
  • Maintain and update onboarding materials, ensuring accuracy and compliance with company standards
  • Serve as the primary point of contact for new hires, addressing inquiries and providing exceptional customer service
  • Assist with continuous improvement initiatives to streamline onboarding processes
  • Coordinate scheduling and logistics for onboarding events and activities


Qualifications:


Required Skills:

  • Comfortable learning new tools and becoming an expert user
  • Strong written communication skills
  • Exceptional customer service, communication, and cross-group collaboration skills
  • Ability to thrive in a fast-paced, ever-changing environment and work through ambiguity
  • Project management and process improvement experience
  • Excellent time management, attention to detail, and ability to multi-task across concurrent projects
  • Ability to work both independently and within a team
  • Comfortable with public speaking and large event coordination
  • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access) and Google Suite


Preferred Qualifications:

  • Experience with employee onboarding/new hire experience
  • Event planning experience
  • Familiarity with Salesforce and LMS (Learning Management System)
  • Bachelor's degree in a related field


If you're a motivated, adaptable professional with a passion for creating positive onboarding experiences, we encourage you to apply


The next steps will be shared with shortlisted candidates by EOD on Tue 8th October 24.


Client Description:

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.


Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.