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Digital Service Manager

2 months ago

Mansfield, United Kingdom EMBS Technology Full time

Digital Service Manager


Mansfield (Hybrid)


C.£45k


Are you passionate about working in Digital to provide exceptional customer service?


Do you excel at driving effective and efficient change in a collaborative environment?


Are you eager to contribute to continuous improvements in services and governance?


If so, we have an exciting opportunity for you


About the Role:

Our client is looking for an experienced Digital Service Manager to join their dynamic team. In this role, you’ll play a key part in delivering digital services across their organisation, helping to achieve their business objectives. You’ll work closely with internal digital teams, the wider organisation, and external suppliers to manage system changes, ensuring they are implemented efficiently and deliver maximum value.


This is an opportunity to join a forward-thinking team dedicated to enhancing processes, technologies, and overall service delivery. You will apply ITIL and other industry best practices to ensure that all projects are supported by strong governance and result in effective, easy-to-manage solutions.


What Our Client Offers:


  • Pension Scheme: An exceptional employer contribution rate of approximately 28.97%.
  • Recognition Scheme: A values-based recognition programme to celebrate your contributions.
  • Flexible Working: Options include full-time, part-time, compressed hours, and partial remote working.
  • Generous Holiday Allowance: 27.5 days of annual leave, with the option to add 6 extra days, plus 8 public holidays.
  • Parental Leave: 26 weeks of full pay for eligible employees.
  • Professional Development: Support for further professional qualifications and payment for one annual professional subscription.
  • Employee Assistance: Access to a free, confidential Employee Assistance Programme.
  • Health and Well-being: Annual health check and £15 monthly well-being allowance.
  • Office Perks: Complimentary tea, coffee, and soft drinks, with on-site free parking at their Mansfield office.
  • Employee Discounts: Access to exclusive offers and discounts.


Working with Our Client:

Our client values a healthy work-life balance and is committed to providing flexible working arrangements. Whether it's job sharing, flexible hours, or working from home, they are open to discussing what flexibility means to you.


Their inclusive, trusted, and progressive culture is at the core of everything they do, making them a great place to work.


Join our client and be part of something truly special.