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Shore Support Manager
4 months ago
Our marine based client requires a Shore Support Manager for a full-time, permanent position to be based in Gourock. This role will assist the Head of Shore Support and Logistics. If you enjoy providing shore based technical and engineering support to vessels and creating a culture of continuous improvement, then this could be the role for you?
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
The Shore Support Manager will provide support to a fleet of vessels whilst in service and during dry dock and repairs and will be accountable for ensuring the optimal operating and financial performance of the department.
THE SUCCESSFUL APPLICANT
- At least 5 years’ experience of leading and managing workshop & front-line, field support operations, in an engineering, or technical, environment.
- At least 10, or more, years’ experience of working in marine (or similar) engineering, or technical, support service environments.
- A minimum of an HNC level of engineering qualification, or equivalence.
- Can demonstrate in an engineering, or technical, environment: strong leadership in health & safety management.
- Experience of development & use of robust and comprehensive planning processes and procedures.
- Experience in optimising and improving service performance.
- Experience of the development & use of continuous improvement processes that lead to measurable service improvements.
- Experience of the development & and use of quality assurance processes that underpin service delivery.
- High levels of competence in Microsoft Excel and Word etc.
- A formal safety management qualification (desirable).
- Competence in Microsoft Power suit of applications (desirable).
JOB DESCRIPTION
- Delivery of shore-based fleet technical and engineering services in support of vessel safety, compliance and reliability.
- Ensure all Shore Support services: are delivered efficiently, effectively, in the quickest practical timescale; provide value for money and a quality assured outcome.
- Duty of care and management of, direct and indirect employees in Shore Services department.
- The provision of services in compliance with:
- Internal engineering standards & policies as developed by Standards & Performance team.
- The International Safety Management (ISM) Code.
- Class and statutory requirements.
- Health, Safety and Environmental policies.
- Ensuring compliance from the whole team with the Shore Support Safety Management System.
- The control and management of the department's budget including accurate forecasting.
- Ensuring all incidents, defects, and audit findings are investigated and analysed and corrective action is effectively and timeously implemented.
- The development and management of continuous improvement initiatives to ensure optimal efficiency, effectiveness and value for money from the Shore Support team.
- Management of department processes, in line with company policies; and ensuring consultation is completed with reviewers when adding, amending, deleting, and reviewing owned processes.
- Ensure compliance in all areas of safety and environmental policy and requirements.
- Devise learning and development plans across the team.
- Implement strategies and actions to improve performance where necessary.
- Fully responsible for safety and environmental management at workshop.
- Ensure that all appropriate risk assessments and safe systems of work are in place for use of workshop facilities and processes.
- Ensure all workshop equipment is fully compliant with all current legislation and regulations.
- Ensure all workshop users are trained and competent to safely utilise workshop equipment.
- Create, develop and implement agreed KPIs to monitor performance by self and others.
- Actively get measurable feedback from vessel staff and Technical Superintendents on the standard and quality of services provided.
- Comply with and promote safety rules and procedures, challenge unsafe behaviour, and ensure all accidents, near misses are reported in-line with the company’s lifesaving rules.
- Provide support and ensure follow-up is accomplished to conclusion for any internal or external audits, management reports or inspections in your area of responsibility.
- Responsible for operational management of the Shore Support budget.
- Evaluate and track the cost for support provided to the Major and Small Vessel Fleets.
REMUNERATION PACKAGE ON OFFER
Competitive Salary and Benefits Package
