Residential Service Officer

4 weeks ago

Hampshire, United Kingdom Hampshire County Council Full time

The Role:

We’re privileged to work with some amazing people here at Hindson House. We provide respite services for adults with learning disabilities, physical disabilities and sensory impairments. You’ll play a key role providing personalised support, so people can engage in a range of meaningful activities during their stay with us. We want our short stay breaks to feel like a holiday, so we offer fulfilling activities both out in the community and within our safe and comfortable environment.

Each of the people who stay with us is unique with their own individual physical, mental, social and emotional needs. You’ll enjoy this diversity and use your person-centred approach to focus on their strengths, promoting their independence and tailoring your support to the individual. This will include helping people with eating and drinking, taking medication, personal care and communication. We aim to share our culture of care, respect and independence with everyone that uses our service and adopt an inclusive approach in everything we do.

Take a look at our Candidate Pack for more information about the role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

You’ll have an understanding of respite services and/or people with high support needs, or challenging behaviour. Experience of enabling and providing care in a respite service environment would be an advantage. Most importantly, you’ll demonstrate our core values, showing empathy and compassion and share our commitment to enabling people to lead full and active lives. As a strong team player, you must have excellent communication skills for building positive relationships. You’ll also need good collaboration skills for working in partnership with a diverse range of people including the people who stay with us, their families and carers, as well as other professionals and colleagues. Sound basic IT and accurate information recording skills are also essential.

In return, we can offer you a comprehensive induction programme, so that you’ll have all the training you need to do a fantastic job. You’ll also get great satisfaction from supporting people get the most out of their stay with us. We’re committed to your personal development and can support you to undertake an NVQ (level 2 or 3) in a care related subject. This, alongside your experience in the role, will help prepare you for potential opportunities in the future to work at a senior level. We also offer an extensive Benefits Package.

As this is a 24/7 service, you’ll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late and sleep-in shifts.

Values Based Recruitment

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Find out more about Working with us in Adults Health and Care, including our benefits and the recruitment process.

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries contact .
For an informal chat about the role contact Sharon Gray, on

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