Current jobs related to Senior Account Manager - Farnborough - everyLIFE Technologies

  • Accounts Senior

    3 months ago

    Farnborough, United Kingdom Crowe Watson Recruitment Full time

    **Accounts Senior Opportunity - Leading Chartered Accountants in Farnborough** Are you a motivated and ambitious accounting professional with a keen eye for detail? Do you thrive in environments that challenge you and offer opportunities for growth? Crowe Watson Recruitment invites you to step into a role that not only recognises your unique expertise but...

  • Senior Accountant

    2 weeks ago

    Farnborough, United Kingdom ABS IT Services Full time

    Position: Senior Accountant Job Type: Full Time (Onsite) Salary: Competitive salary dependent on experience and qualifications Location: Farnborough, UK Report To: Directors Company: ABS IT Services, a leading Managed Service Provider (MSP), specialises in a comprehensive range of services including Hardware, Software Development, Virtualisation, Hosted...

  • Senior Accountant Manager

    3 weeks ago

    Farnborough, Hampshire, United Kingdom TPF Recruitment Full time

    Job Title: Senior Chartered Accountant / ManagerLocation: FarnboroughEmployment Type: Full-time PermanentTPF Recruitment is seeking a seasoned Chartered Accountant with a robust business mindset to join a dynamic practice in the heart of Farnborough. If you possess a passion for driving business success and have a wealth of experience in accountancy, we want...

  • Senior Accounts Assistant

    5 days ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Senior Accounts Assistant

    1 week ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Senior Accountant

    3 weeks ago

    Farnborough, United Kingdom ABS IT Services Full time

    Position: Senior Accountant Job Type: Full Time (Onsite) Salary: Competitive salary dependent on experience and qualifications Location: Farnborough, UK Report To: Directors Company: ABS IT Services, a leading Managed Service Provider (MSP), specialises in a comprehensive range of services including Hardware, Software Development, Virtualisation, Hosted...

  • Senior Accounts Assistant

    1 week ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Senior Accountant

    4 days ago

    Farnborough, Hampshire, United Kingdom Austin Rose Associates Full time

    {"h1":{"text":"Audit Senior - Top 20 Firm"}},Audit Senior - Top 20 FirmJob SummaryWe are seeking an experienced Audit Senior to join our team in Hampshire. As an Audit Senior, you will be responsible for managing and delivering accounts and audit jobs, leading audits, supervising junior members of staff, and building and maintaining positive relationships...

  • Senior Accountant

    4 days ago

    Farnborough, Hampshire, United Kingdom Austin Rose Associates Full time

    {"h1":{"text":"Audit Senior - Top 20 Firm"}},Audit Senior - Top 20 FirmJob SummaryWe are seeking an experienced Audit Senior to join our team in Hampshire. As an Audit Senior, you will be responsible for managing and delivering accounts and audit jobs, leading audits, supervising junior members of staff, and building and maintaining positive relationships...

  • Accounting Manager

    2 weeks ago

    Farnborough, Hampshire, United Kingdom ABS IT Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Accountant to join our team at ABS IT Services, a leading Managed Service Provider (MSP). As a Senior Accountant, you will play a critical role in supporting our financial operations and ensuring the accuracy and integrity of our financial records.Key ResponsibilitiesManage and maintain...

  • Senior Accounts Assistant

    1 week ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Senior Accounts Assistant

    1 week ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Senior Accounts Assistant

    1 week ago

    Farnborough, United Kingdom Howett Thorpe Full time

    Our client is a growing SME business that is looking for a Senior Accounts Assistant to join their finance team and help support the needs of the business. This role will be offered on a hybrid working basis and you will be working for a thriving organisation that offers great career development. This is a full-time permanent position and would suit an...

  • Financial Director

    3 days ago

    Farnborough, Hampshire, United Kingdom Hays Senior Finance Full time

    Job Summary We are seeking a highly skilled and experienced Financial Manager to join our team at Hays Senior Finance. As a key member of our finance team, you will be responsible for driving performance in several of our highest profile divisions. About the Role As a Financial Manager, you will lead a small team of experienced accountants and be...

  • Financial Director

    3 days ago

    Farnborough, Hampshire, United Kingdom Hays Senior Finance Full time

    Job Summary We are seeking a highly skilled and experienced Financial Manager to join our team at Hays Senior Finance. As a key member of our finance team, you will be responsible for driving performance in several of our highest profile divisions. About the Role As a Financial Manager, you will lead a small team of experienced accountants and be...

  • Financial Director

    6 hours ago

    Farnborough, Hampshire, United Kingdom Hays Senior Finance Full time

    Job Summary We are seeking a highly skilled Financial Manager to join our team at Hays Senior Finance. As a key member of our finance department, you will be responsible for driving performance in several of our highest profile divisions. About the Role As a Financial Manager, you will lead a small team of experienced accountants and be responsible for...

  • Financial Director

    4 hours ago

    Farnborough, Hampshire, United Kingdom Hays Senior Finance Full time

    Job Summary We are seeking a highly skilled Financial Manager to join our team at Hays Senior Finance. As a key member of our finance department, you will be responsible for driving performance in several of our highest profile divisions. About the Role As a Financial Manager, you will lead a small team of experienced accountants and be responsible for...

  • Senior Accountant

    2 weeks ago

    Farnborough, Hampshire, United Kingdom ABS IT Services Full time

    Job Title: Senior AccountantJob Summary:We are seeking a highly skilled Senior Accountant to join our team at ABS IT Services. As a Senior Accountant, you will be responsible for managing the financial aspects of our business, including financial planning, budgeting, and financial reporting.Key Responsibilities:Financial Planning and Analysis: Develop and...

  • Senior Accountant

    2 weeks ago

    Farnborough, Hampshire, United Kingdom ABS IT Services Full time

    Job Title: Senior AccountantJob Summary:We are seeking a highly skilled Senior Accountant to join our team at ABS IT Services. As a Senior Accountant, you will be responsible for managing the financial aspects of our business, including financial planning, budgeting, and financial reporting.Key Responsibilities:Financial Planning and Analysis: Develop and...

  • Senior Accountant in a Top 20 Accountancy Firm

    2 weeks ago

    Farnborough, Hampshire, United Kingdom Austin Rose Associates Full time

    Audit Senior Role in a Top 20 FirmJob Summary:Audit Senior position available in a top 20 accountancy practice based in Hampshire. The successful candidate will have a strong background in accountancy and experience in working with a portfolio of clients.Key Responsibilities:Manage and deliver accounts and audit jobs to a high standardLead audits and ensure...

Senior Account Manager

4 months ago

Farnborough, United Kingdom everyLIFE Technologies Full time

Job Description: Senior Account Manager (SaaS Company)

Role: Account Manager

Team: Account Management

Reporting to: Head of Account Management

Location: Hybrid, with main office in Farnborough



Take the next step in your career now, scroll down to read the full role description and make your application.

Purpose of the Role

At everyLIFE, our mission is to create and support innovative technology solutions that enhance the delivery of care. The Senior Account Manager plays a pivotal role in maintaining and expanding relationships with a portfolio of clients. This position blends sales acumen, customer service expertise, and the ability to provide effective training to ensure clients maximize their use of our product and its new features. The ideal candidate will be proactive, customer-focused, and adept at handling both strategic and operational tasks to drive client satisfaction and product adoption. As a growing company, you will also ensure that our customers are central to our growth objectives.


The Role

As a key member of our Customer Success Team, the Account Manager focuses on delivering an exceptional customer experience, retention, and growth. Key responsibilities include:

  • Deeply understanding our customer base, target market, and product.
  • Increasing customer usage of our product by understanding the unique requirements of each customer.
  • Owning relationships with a specific set of customers.
  • Driving growth and maximizing customer retention.
  • Acting as the voice of the customer within the company.


Responsibilities

  • Account Management: Develop and maintain positive working relationships with customers within your extensive portfolio. Plan and host regular strategic account reviews and growth plans. Provide regular updates to internal stakeholders on your clients account health and any issues/challenges.
  • Customer Retention & Growth: Drive retention, renewals, upsells, and overall customer satisfaction.
  • Training & Support: Create and update training materials to facilitate product adoption. Conduct regular account reviews to assess needs and provide solutions.
  • Proactive Engagement: Monitor product usage and engagement, providing proactive support to ensure clients fully leverage our product.
  • Collaboration: Work closely with other customer-facing teams to ensure an exceptional customer experience throughout the lifecycle.
  • Data Analytics: Monitor customer usage to understand success and failure drivers, working closely with the product team on enhancements.
  • Billing & Invoicing: Collaborate with finance on billing and invoicing.
  • Process Adherence: Adhere to and assist with the implementation of company processes and workflows.
  • Metrics Tracking: Track and analyse key metrics related to account health, product usage, and client satisfaction.
  • CRM Management: Manage customer activity through CRM tools (Salesforce).
  • Product Knowledge: Develop a detailed understanding of our product and customers' individual experiences.


Other Responsibilities

  • Sector Awareness: Maintain awareness and appreciation of care sector trends and changes.
  • Continuous Improvement: Embrace a culture of continuous improvement and self-development.
  • Privacy Compliance: Uphold the ethos of privacy by design, recognizing responsibilities in processing personal data.
  • Team Collaboration: Commit to our culture of high-performing teams with a shared vision and focus on quality results.


Essential Skills

  • 5+ years of experience in account management, preferably in a SaaS or technology company.
  • Proven track record in managing client relationships and driving product adoption.
  • Strong presentation and training skills, with experience in developing and delivering training programs.
  • Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
  • Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
  • Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
  • Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to travel occasionally for client meetings and training sessions.


Desirable Skills

  • Proficiency in Salesforce.
  • Understanding of the Care Sector.


Benefits

  • Competitive salary and benefits package.
  • Private Health care
  • 25 days holiday plus bank holidays and 3 days over the Christmas period
  • Life insurance 3 x salary
  • A dynamic and supportive work environment.
  • Involvement in innovative projects that make a meaningful impact on the care sector.


We look forward to welcoming a dedicated and enthusiastic Senior Account Manager to our team, who is eager to contribute to our mission and support our clients in achieving their goals.


Please note that this is a UK based role and we are only able to accept applicants with the right to

live and work in the UK without the need for sponsorship. If you are on a visa and interested in

applying for this role, please contact us for further information.

If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com