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Retail Team Leader

3 months ago

Ipswich, United Kingdom EG Group Full time
Role: Retail Team Leader

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Location: Ipswich, IP2 8NW

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25 Aged 18+

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

NEW STORE OPENING

As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our valued customers. We owe our success to the amazing team at our petrol stations who are truly the heart and soul of our mission.

We are currently looking for a dedicated, cheerful, strong leadership, and team player skills to join our team. As a supervisor, to lead, coach and motivate the team and support the management team.

What will my role look like?

As a Retail Supervisor, you will be responsible for managing the store in the managements’ absence. Using your managerial skill to ensure that the team is operating smoothly and promoting sales, increase profitability and making sure the customers are satisfied.

What would my main responsibilities be?

Provide excellent customer service.
Upsell on products and promote offers.
Complete tasks assigned by the Store Manager.
Assist the Store Manager with deliveries, banking, and administration duties.
Report any store or employee issues to the Store Manager.
Ensure colleagues comply with uniform regulations.
Supervise colleagues and delegate responsibility when needed.
Assist in the training and development of new and existing colleagues.
Ensure the store is well merchandised by keeping an accurate record of stocks and wastage.
Check current fuel volumes, stock at site and delivery plans to meet with target fuel stock holding.
Ensure compliance with Food Safety and Health & Safety Policies and Procedures.
Assist with any customers enquiries.
Adhere to Challenge 25 policies on age restricted items and checking and logging IDs.

What’s in it for me?

To show our appreciation for your hard work, we have a range of benefits you can take advantage of

Food to Go Discounts – 15% off Greggs, Starbucks, Subway & much more
Discount partnerships – retail, food, home, garden, electronics & much more
24/7 access to virtual GP & wellbeing service
Quarterly bonus incentive
Contracted hours
Progression & career opportunities
Life assurance
Employee assistance programme
10% Discount Card for Asda
Recognition rewards
Learning & development opportunities
Work anniversary awards
Compassionate leave
EG Cares benefits & rewards platform
Access to the Learning Hub with the most extensive online learning course library in the world

Got what it takes?
Apply today to start your fantastic career as our Retail Supervisor To apply please email a copy of your CV to applications@eg.group with the reference ‘Retail Supervisor - Wherstead 103004'

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