Operations Manager

3 weeks ago

Sutton, United Kingdom Agility Eco Full time

Agility Eco are recruiting for an ECO Operations Manager to join the team in Sutton.

Within the ECO Operations Manager role you will lead on all operational management for this department. It will involve a varied and challenging workload, within a constantly evolving business environment. You will join an existing successful, high-performing team and gain invaluable insight into the low-carbon and energy sectors.


The ideal candidate is expected to lead our ECO operational requirements, manage a team (9) of compliance analysts, produce detailed reports and MI, and work alongside our ECO Compliance and ECO Delivery Managers to drive improvement of this function. The role will involve a close working relationship with the AgilityEco senior leadership team, with other business and partnership development managers, and with a large number of funders and supply chain providers.

This role reports directly to the Commercial Director.


This role is based in our Sutton office and you will be required to attend the office 4 days a week.


What you'll be doing:

Operational management:

  • Planning, tracking progress against deliverables, monitoring KPIs and reporting to senior management.
  • Own ECO compliance processing function, associated SLAs and drive process improvement
  • Work with broader business leads to provide operational support where workstreams overlap with ECO.

Reporting: Produce detailed reports on this function and provide insights on areas of improvement, enabling the ECO Compliance Manager to drive compliance improvement across our supplier network.

Partner Analysis: collate information on each supply chain partner and operating practices and share insights with the team to help drive future delivery/contracting strategy.

Regulations and policy interpretation: keep abreast of all relevant Government and Regulator guidance, policy proposals and legislation


What we need from you:

  • Strong operational and partner management skills
  • Proven experience in managing and influencing internal and external stakeholders
  • Excellent reporting/presenting ability.
  • Exceptional leadership/mentoring skills
  • Data analysis and production of MI including advanced used of MS Excel
  • Critical thinking and problem solving skills


Desirable but not essential:

  • Knowledge and experience of the Energy Company Obligation (ECO)
  • Understanding of the retrofit industry and the processes involved in the installation of insulation, heating and renewables into domestic properties
  • Knowledge of other grant-funded retrofit and energy efficiency programmes; Green Homes Grant LAD, Home Upgrade Grant and Warm Homes Fund
  • Experience of designing and delivering large scale consumer programmes


At AgilityEco we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environmentto develop a culture where our people feel included and valued.


#AgilityEco


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