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Culture & Engagement Specialist

4 months ago

Mendip, United Kingdom Swissport Full time

Culture & Engagement Specialist

Location: UK Remote

Reporting to: Global SVP Talent Acquisition and Talent Management


With 300 airports in around 50 countries and a global workforce of 60.000 employees Swissport is the world’s largest provider of ground handling, cargo, and other aviation related services.

We are now looking for a Global Head of Academy and Learning Technology who will be based in the company headquarters in Madrid, Spain. If you want to be part of an international, ambitious, and challenging environment at the biggest ground handling organization of the world, please have a look at the job profile below and apply when you are interested.


Job Summary

This role is instrumental in transforming Swissport culture. It will move us towards a culture of people obsession both internally and externally. This transformation is critical in delivering on our goals and strategic ambitions. To bring to life our core values & behaviours that represent operational norms. To promote a common language that is open and transparent and creates excitement bringing to life the Swissport story, which offers so much opportunity in career progression and longevity. This role will work collaboratively across the TA & Talent teams ensuring our voice influences processes and decision-making, empowering Regional Leaders to drive positive change though people experience.


Job Responsibilities:

• Works closely with Executive Leadership teams, and employees to create and sustain a workplace culture that aligns with organisational values and goals, fosters engagement, and supports the well-being of employees.

• Act as a culture consultant to projects/programs/process designers to maximise the impact of change across the organisation.

• Innovate and experiment with best-in-class ways to drive the cultural shift we desire, encompassing all elements of the people agenda.

• Promote open and transparent communication channels across our global organisation.

• Brings leadership and employee communication expertise to projects focused on accelerating change.

• Brings to life the Swissport story though the power of emotion giving our people a reason to care, to believe in their ability, to drive ambition.

• Aligns teams with the organisation’s mission, vision, and values.

• Speaks in a common language that promotes and live our values bringing to life who we are

• Recognise and celebrate employee achievements and milestones through various recognition programs.

• Be a key conduit of engagement, representing the views of our people, our business and influencing direction.

• Supporting colleagues across the TA & Talent Teams in bringing our Employee Value Proposition to life.

• Support the development of our careers channels to drive the Employee Value Proposition

• Support development of engagement strategy, proactively managing employee survey process and communications. To build actionable insights to improve the people experience.

• Work closely with specialists in learning, to bringing culture alive through leaning and build aligned programs that drive culture & Employee Value Proposition shifts.

• Organise and manage end of year conference bringing together approx. five hundred of our frontline regional teams in collaboration with our Executive Leadership team to drive objective outcomes.


Qualifications and Skills:

? Bachelor’s degree in human resources, or a related field.

? Experience of delivering change/transformation in a large complex organisation.

? Excellent communication and people skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organisation.

? Ability to work independently and as part of a global, cross-functional team.

? Experience in designing and leading culture/leadership interventions.

? Excellent written and verbal communication skills to effectively convey ideas, engage employees, and collaborate with stakeholders.

? Effective project management skills to plan, execute, and evaluate engagement programs and initiatives.

? Data analysis, insight translating into compelling stories to drive decision-making.

? Willingness to travel domestically and internationally, as required.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties


Your next step

When you are looking for this key position at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.


Because we get many applicants for our jobs, unfortunately it’s impossible to contact everybody personally. If you therefore do not hear from us, that means that we have decided to move forward with other candidates at this time, but we do invite you to keep following Swissport's career page and LinkedIn, because new opportunities may arise in the short future


Hope to hear from you soon


Equal Employment Opportunity Statement


Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.


Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.