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Technical & Quality Coordinator

4 months ago


Cranbrook, United Kingdom Rhokett Full time

Love desserts?

You may not have heard of us but we're sure you've tried our products

Rhokett is a rapidly growing business and one of the UK's premium dessert manufacturers, established over the last 20 years by the inspiration and driving force of the late Michelin Star chef Gary Rhodes & Martin Dockett. We are now part of the Palacios Group and our ever-expanding, top-quality client base demand the very best in hand finished desserts.

About the Technical & Quality Coordinator role

As a Technical & Quality Coordinator, you will support the Technical Department in maintaining and enhancing Food Safety and Quality Management Standards across all areas of production, promote and encourage a culture of high standards in Food Safety, Quality and Compliance.

Key responsibilities as our Technical & Quality Coordinator:

  • Be a supportive member of the technical department by ensuring compliance with Food Safety, ACCP, Quality, GMP and H&S procedures.
  • Develop and update technical documentation.
  • Conduct internal audits, finished product traces, and support technical team during external audits.
  • Collaborate with cross functional teams and communicate effectively, consistently, and correct information recording.
  • Liaise with customers regarding technical and quality queries.
  • Support and liaise with technical team to resolve customer queries.
  • Managing training matrix and assist with training ensuring full understanding of food safety, quality and legal requirements.
  • Drive continuous improvement initiatives to enhance overall product safety and quality.

What we're looking for in our Technical & Quality Coordinator:

  • Food Technology/Science or equivalent degree
  • Experience in a technical/quality role within food manufacturing
  • Awareness, good understanding of HACCP, GMP, BRCGS standard and food legislation
  • Be highly organised with the ability to work well under pressure and to tight deadlines
  • Have competent IT skills and exceptional attention to detail
  • Excellent communication skills at all levels
  • Able to work well within a team, as well as independently

So if this sounds like you, please click apply now to be considered as our Technical & Quality Coordinator - We'd love to hear from you


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