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Account Director

4 weeks ago

Harlow, United Kingdom HL Display UK - The better shopping experience Full time

You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL’s products.


HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste.


We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business.


The role:


Reporting to the UK Commercial Director, the role fits within the UK Commercial team and will be responsible for managing nominated retail customer accounts – both existing and new business. There is a need to liaise across the wider business with the project management, customer service, marketing, design, finance, and product teams.


What will you be responsible for?


  • Closely and proactively managing customer relationships in order to achieve the annual sales and profitability targets.
  • Developing and negotiating business plans that deliver results.
  • Managing the P&L of the accounts: turnover & gross profit, as well as supporting invoicing and credit control efforts where required.
  • Knowledgeable about competitor activity and performance, and on the wider trends in the market.
  • Develop account strategy, plans, and activity, working as a close partner to the Marketing and Supply Chain teams.
  • Build launch and promotion activities based on the Group marketing sales cycles.
  • Ensuring quality forecasting of the demand in the nominated accounts.
  • Proactively seeking out opportunities to drive business growth, whether through existing accounts, or new business.
  • Working with design, product development and marketing to lead category recommendations for HL across customers & ensure they have the most effective solutions.


Does this sound like the right challenge for you?


So, what’s in it for you?


  • Work in a business with global scale – where people are empowered to make decisions locally.
  • Grow with a company which has big ambitions – both for the business and our employees.
  • Help us improve the shopping experience and drive sustainability in retail.


Rewards:


  • Competitive salary and benefits package.
  • Car Allowance.
  • 25 days annual leave plus bank holidays (plus optional 5 days unpaid annual leave).
  • Casual business dress policy.
  • Employee Assistance Programme.


So, who are you?


We employ people from all walks of life and with a wide range of work experiences. To succeed in this role we are looking for the following skills and experience:


  • 3+ years’ experience in retail in the UK. Preferably within a POS/P or Shop-Fit business.
  • Currently working at an experienced NAM level.
  • Numerate with a good understanding of account management financials.
  • Independent and self-driven but thrive as a hard-working team member.
  • Highly efficient, detail-orientated and organised.
  • Show initiative to seek out new opportunities and different ways of working.
  • Combine the ability for strategic thinking with a strong hands-on attitude.
  • Good interpersonal skills and the ability to build credible relationships quickly.
  • Able to manage difficult situations effectively.
  • Degree qualification desirable.


Want to know a little more about us?


HL Display has its headquarters in Stockholm, Sweden.


We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally.


Our production facilities are located in Sweden, Poland, UK, Germany and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly.


Our three key customer segments are retail food, branded goods suppliers and non-food retail.


We are deeply committed to our behaviours:


taking ownership;

acting with speed; and

working as one team


With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans.


The company has 1,300 employees and net sales of 2,300 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.

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