Customer Service Coordinator

3 weeks ago

Woking, United Kingdom Cavendish Professionals Full time

***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***


Ensure all your application information is up to date and in order before applying for this opportunity.

Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.

They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support.

This role is crucial in ensuring their customers receive exceptional service, maintaining accurate financials records, and managing their social media. There is a key emphasis within this role to grow their chargeable works within customer care.

The ideal candidate will have a strong background in customer service and account support.

Customer Care Management:

  • Growing their customer care division, including growth of the chargeable customer care works to include growing our customer base, cold calling and online sourcing.
  • Provide exceptional customer service through various channels (phone, email, and client portals)
  • Co-ordinate remedial works between different trades.
  • Tracking of all works from start to finish.
  • Ensuring customer satisfaction throughout the whole process, including a close out call to make sure the customer is satisfied with the works.
  • Invoicing and entering of orders via the online system.

Posting of Invoices and Reconciliation of Supplier Accounts:

  • Accurately post invoices and credit notes onto the accounting software.
  • Reconcile accounts to ensure all payments are accounted for and properly posted along with month end statements.
  • Work closely with the finance team to resolve any discrepancies.
  • Maintain up-to-date records of financial transactions.

Processing Internal Expenses:

  • Manage and process employee expense reports, collating and costing our receipts.
  • Ensure all expenses are recorded accurately and in a timely manner.
  • Monitor and report on expenditure to maintain budget control.

Social Media Management:

  • Develop and execute social media strategies to enhance brand presence.
  • Create, schedule, and publish engaging content on various social media platforms.
  • Monitor social media channels for customer interactions and respond appropriately.

Office location: Woking

Working Hours: Monday – Friday 8am to 5pm.

Criteria:

  • Professional qualifications – beneficial
  • Previous customer service/support experience
  • Experience within the construction industry – desirable
  • Strong communication skills
  • Ability to work autonomously and collaboratively as part of a team. Proficiency in Microsoft Office Suite
  • Car driver – due to office location

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.nThey are looking for aCustomer Care Coordinatorto join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    3 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.nThey are looking for aCustomer Care Coordinatorto join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    4 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    3 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    4 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    3 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***If you think you are the right match for the following opportunity, apply after reading the complete description.Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Customer Service Coordinator

    4 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    3 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be...

  • Customer Service Coordinator

    4 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***If you think you are the right match for the following opportunity, apply after reading the complete description.Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator in Woking)

    2 months ago

    Woking, Surrey, United Kingdom First 4 Personnel (& Temps) Ltd Full time

    A Customer Service Coordinator is required by a local firm in Woking to answer emails and phone calls from customers and schedule engineers to repair and service, at the same time promoting the advantages of having a service maintenance agreement to customers. This is an office based role only, no working from home. Monday to Friday working in a busy, fast...

  • Customer Service Coordinator

    3 weeks ago

    Woking, Surrey, United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential...

  • Customer Service Coordinator

    3 weeks ago

    Woking, England, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They...

  • Customer Service Coordinator

    3 weeks ago

    Woking, UK, Surrey, United Kingdom Cavendish Professionals Full time

    ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM***Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required...

  • Customer Service Coordinator

    5 days ago

    Woking, Surrey, United Kingdom Cavendish Professionals Full time €30,000 - €35,000

    Job Description ***CUSTOMER CARE COORDINATOR - WOKING - £30-35k PER ANNUM*** Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant...