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IT Systems Training Manager
7 days ago
IT Systems Training Lead
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
- Southampton, Hampshire. Hybrid. 2/3 days onsite.
- £50,000 to £55,000 + generous benefits, dependent on experience
- 12 month fixed term contract
A new opportunity to play a key role in the implementation and training of key systems and processes at one of the UK's leading universities. We are seeking a Training Lead, for a 12-month fixed term contract, to shape the future of a new university student record system.
You will manage and oversee the development of specialist training to company-wide stakeholders through recruitment and management of training resources to deliver a range of outputs including;
- Super user training,
- In-person/hybrid training sessions (tailored with focus on individual teams' needs & processes),
- Drop-in (Q&A-style) sessions to reinforce knowledge,
- User guides and FAQs,
- E-learning and online material.
Summary of skills & Experience:
- Proven experience of managing delivery of effective training to users of IT systems in a commercial or higher education environment.
- Experience with team leadership, setting best practice and advising on company wide strategy for systems training.
- Knowledge of ITIL, Prince 2 and/or any other formal certifications in process, project or training methodology.
- Experience with
..using web content management systems.
..developing and delivering both process and systems training.
..delivering easily accessible knowledge centres/repositories of resources including user guides and instructional videos.
The university provide a range of benefits including flexible working, generous pension, product discounts and are committed to diversity and inclusion.
To apply, please send your CV and any covering information to StevenWright@SpectrumIT.co.uk.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
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