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ServiceNow Architect

4 months ago

London, United Kingdom Robert Half Full time

ServiceNow Architect Opportunity with Global Consulting Firm


Robert Half is supporting a leading Global Consulting Firm in their search for a ServiceNow Architect. The selected candidate will lead a greenfield ServiceNow implementation and serve as the ITIL Subject Matter Expert (SME) going forward.


Contract Assignment Details:

  • Start Date: ASAP (subject to screening, interviews, onboarding, c.1-2 weeks turnaround)
  • Location: Hybrid role, requiring on-site presence 1-2 days a week
  • Daily Rate: Competitive, upwards of £750 per day via umbrella
  • Contract Duration: Initial 3-6 months, with potential for renewal due to the greenfield nature of the project


Key Responsibilities & Experience Needed:

  • IT Service Management: Define and implement IT Service Management processes with a strong ITIL focus, utilising technology effectively.
  • ServiceNow Expertise: Lead the architectural design and implementation of ServiceNow solutions.
  • Minimum Viable Product: Develop a minimum viable product (MVP) within tight deadlines.
  • Client Interaction: Conduct client workshops, engage with senior stakeholders, and create high-quality deliverables such as process flows and RACI matrices.
  • Agile Environment: Work independently in an agile environment to drive project success.
  • Asset Management: Understand the asset management domain, with a preference for experience in mergers and acquisitions (M&A) environments.


Mandatory Checks: Vigorous financial and criminal background checks will be conducted, taking approximately 2 weeks to complete.


This role offers a fantastic opportunity to work on a significant project within a renowned consulting firm, offering the chance to shape and influence the implementation of critical IT service management solutions.

If you have the required experience and are ready to take on this exciting challenge, we encourage you to apply promptly.