Business Continuity Manager

4 weeks ago


London, United Kingdom Aspen Insurance Group Full time

Introduction: Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully tailored solutions. We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust, and professionalism.


Are you the right candidate for this opportunity Make sure to read the full description below.

The Role:

  • work with Aspen Service Owners to develop and maintain a corporate wide BCP program that addresses business recovery and emergency response management, in line with regulatory requirements e.g., SS1 / 21.
  • validate operational policies and frameworks ensuring effective links to Incident Management Processes.
  • review and enhance the internal controls framework and build a corporate testing program.
  • build and execute a training program for Gold and Silver Teams.
  • ensure effective Third-Party contractual provisions and oversight in line with regulatory requirements for resiliency.
  • role will work collaboratively across Aspen functions and support the build and scheduling of testing for 2024.
  • Duration of contract - 6 months.

Key Responsibilities:

Strategy and Planning

  • and oversee the execution of a comprehensive plan to deliver/enhance the organizations BCP/Resilience readiness at an entity, geography, and office level.
  • a framework to manage all business continuity lifecycle activities including risk assessment, business impact analysis, testing, plan maintenance and updates.
  • clear roles and responsibilities for the development, operation, and oversight of the resiliency of Group provided services, accountable to legal entities.
  • organizational structure for ongoing maintenance and oversight of BCP within the organization with a clear plan for moving this to BAU in a sustainable manner.
  • guidelines for the development of Third Party/Material Outsource BCPs that serve/support the recovery of business operations.

Policy, Process and Procedures

  • Aspen’s Group BCP Policy, working with entities to deliver locally aligned policies.
  • a refresh of Business Continuity Plans, working with Stakeholders to facilitate quality inputs/outputs and standardization where appropriate.
  • processes for Aspen Service Company to deliver reporting requirements for the UK entity Operational Resiliency legislation.
  • business process recovery testing methodologies, plans, and coordinates the testing of recovery including tabletop exercises and full interruption tests.
  • targeted Playbooks to support key event responses.
  • the build of the Vendor Risk Assessment process to properly assess a vendor’s recovery strategy.

Environmental Awareness/Customer Focus

  • closely with Key Stakeholders, Internal Audit and Risk functions, creating and delivering concise updates on progress against plan.
  • and nurtures relationships creating high levels of trust and demonstrating a respect for business priorities and commitments through a flexible and supportive approach.
  • as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice.

Technical Performance

  • your expertise and pragmatism, in facilitating working sessions with functional and business teams to deliver business continuity plans.
  • alignment of regulatory requirements under SS1 / 21 and ensure assessments built into functional response plans. RTO’s to be aligned with IT response times.
  • business consideration of Third-Party partners in the development of Aspen functional plans and in respect of BCP contractual compliance.
  • a testing framework, aligned to business priorities and regulatory requirements.
  • training for key personnel in the correct implementation of BC & DR processes and standards to ensure recoverability of business processes and supporting services.

Essential Skills & Experience

  • Sigma Qualified
  • comprehensive experience of project delivery within business continuity.
  • offer experience of working in the Insurance industry.
  • have built an operational BCP capability
  • strong interpersonal and (verbal and written) communication skills to build relationships and trust at all levels with internal customers.
  • a consultative approach to working across the business and suppliers, flexing your approach to the maturity of the organization.
  • to produce detailed reports at various levels.
  • to handle a set of moving priorities and adapting to business priorities/capacity.

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills, and experiences.

All Applicants must be eligible to work in the UK full time.



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