NPD Coordinator

The Company

Skin Rocks is the who, where, why, what and how of skincare. And it is here with love from our Founder, Caroline Hirons. Skincare is a big subject, and lots of people need a helping hand with cutting through the noise and understanding what they really need for their skin. We are here to help with that, and we do it through the ground-breaking Skin Rocks App, Skin Rocks product line and Caroline Hirons’ curated Kits. Skin Rocks is built on Caroline’s lifelong study of skin care.

The Role

The NPD Coordinator will play a key role in the NPD team. Having worked in personal care development previously, she/he/they will be enthused by skincare and have a keen interest in working on products from ideation to production.

Role and Responsibilities

• Play a key role in day-to-day product development management from concept creation to production, working closely with the NPD & Production Manager.
• Establish good working relationships with key suppliers including packaging and manufacturing partners. 
• Coordinate and monitor product CPAs, inclusive of lead times and management of third parties to ensure timely product delivery.
• Coordinate all development sampling, inclusive of formula testing panels and clinical samples and partake in submission reviews with NPD & Production Manager.
• Monitor development testing with labs/manufacturers, ensuring reports are received and reviewed in a timely manner.
• Coordinate packaging sourcing, feeding into the COG/MOQ management of NPD products.
• Update and oversee relevant NPD development trackers as part of development project management. 
• Organise the internal testing panel for new developments (including distribution of samples, monitoring and presenting responses) to inform NPD.
• Work closely with the design team in the completion and production of packaging, managing submissions and proofreading. 
• Liaise closely with the Regulatory Compliance Officer to ensure artwork content trackers are complete and up to date.
• Provide support to the Regulatory Compliance Officer with claims testing requirements.
• Attend weekly NPD meetings and monitor resulting actions to ensure CPA is on track.
• Assist with market data collation when scoping new products to inform new project/developments.

Experience

• Minimum of two years’ experience in NPD within the personal care industry.
• Have a solid understanding of the development life cycle.
• Previous experience in the premium skincare market is preferable. 
• Proactive with the ability to adapt in a fast-paced environment.
• Have good market knowledge with a passion for skincare.
• Excellent organisational skills, managing a multitude of tasks at any given time.
• Have proven problem solving skills.
• Good communication skills required for liaising with both internal and external teams.
• Proficient in Microsoft Office software.

Skin Rocks operates on a fully inclusive hiring policy, without exceptions. Our one prerequisite is that you are the best at what you do

Annual Basic Salary: £35,000.

Employee Benefits:

• 25 days annual leave, plus an extra day off to celebrate your birthday.
• Annual discretionary bonus.
• Contributory pension scheme.
• Private medical membership.
• Life insurance.
• Staff discounts.
• Product allocation / gifting.
• Enhanced parental leave policies.
• Wellbeing support.
• Optional remote Fridays.
• Training and development support.

Full benefit details and eligibility criteria, available upon joining.

To apply, please email your CV and covering letter to: irock@carolinehirons.com