Senior Complaint Officer

2 weeks ago


Eastleigh, United Kingdom Hays Full time

Your new company
We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.

Your new role
You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority.

What you'll n...





  • Eastleigh, United Kingdom The Workshop Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual...


  • Eastleigh, United Kingdom Service Care Solutions Full time

    Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly...


  • Eastleigh, United Kingdom Service Care Solutions Full time

    Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37Type: PermanentLocation: Eastleigh, SO50Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to all...


  • Eastleigh, United Kingdom Abri Full time

    We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in.We’re looking for new Senior Complaint Officer's to investigate final stage...


  • Eastleigh, United Kingdom Workshop Recruitment Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...


  • Eastleigh, United Kingdom Workshop Recruitment Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...


  • Eastleigh, Hampshire, United Kingdom Service Care Solutions Full time

    Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to...


  • Eastleigh, Hampshire, United Kingdom Reed Full time

    Senior Complaints Officer Job Type: Full-time Location: Eastleigh Salary: £32,682 We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and...

  • Complaints Officer

    3 days ago


    Eastleigh, United Kingdom Workshop Recruitment Full time

    The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesBecome a customer experience expert...

  • Complaints Officer

    2 days ago


    Eastleigh, United Kingdom Workshop Recruitment Full time

    The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Become a customer experience...

  • Complaints Officer

    2 days ago


    Eastleigh, United Kingdom Workshop Recruitment Full time

    The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesBecome a customer experience expert...


  • Eastleigh, Hampshire, United Kingdom Workshop Recruitment Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their...


  • Eastleigh, Hampshire, United Kingdom Dynamite Recruitment Full time

    Senior Complaints Handler Location :Hybrid working once you have been through a training period Location of the office is Eastleigh Hours of work: 37 hour per week Monday to Friday Duration : You will work for 12 weeks on a temporary basis with the view to remain with the business permanently Start Date: Immediate start required. Dynamite...


  • Eastleigh, Hampshire, United Kingdom Hays Full time

    Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints...

  • Complaints Officer

    2 days ago


    Eastleigh, United Kingdom The Workshop Full time

    The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesBecome a customer experience expert...


  • Eastleigh, Hampshire, United Kingdom Dynamite Recruitment Full time

    Senior Complaints Handler Location :Hybrid working once you have been through a training period Location of the office is Eastleigh Salary # GBP32000- GBP33000 Hours of work: 37 hour per week Monday to Friday Duration : You will work for 12 weeks on a temporary basis with the view to remain with the business permanently Start Date: Immediate...

  • Complaint Officer

    4 weeks ago


    Eastleigh, United Kingdom Abri Full time

    We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an exceptional experience for...


  • Eastleigh, Hampshire, United Kingdom Reed Full time

    Senior Complaints Officer Job Type: Full-time We are seeking a dedicated Complaints Officer to join our team, focusing on investigating final stage complaints and delivering fair and objective resolutions. You will be an excellent communicator, adept at building relationships with various stakeholders, and possess strong problem-solving skills. As an...

  • Complaints Officer

    2 days ago


    Eastleigh, Hampshire, United Kingdom The Workshop Full time

    The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Become a customer experience...


  • Eastleigh, Hampshire, United Kingdom Workshop Recruitment Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond to regulator requests...