Digital Systems Manager
2 weeks ago
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford.
As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines.
Job Type: Permanent position
Location: Wallingford, office based
Working Hours: Monday – Friday, 9AM – 5.30PM
As the Digital Systems Manager, you will be responsible for:
- Leading and mentoring a team of digital system administrators.
- Actively manage workflows, ensuring efficient and well-coordinated implementation.
- Provide technical expertise and guidance to the team in solving complex challenges.
- Stay abreast of industry trends and advancements in digital systems.
- Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.
- Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.
- Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.
- Implement and enforce quality assurance processes to deliver error-free solutions.
- Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.
- Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.
- Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.
- Conduct thorough testing and validation of all digital systems to maintain optimal performance.
- Maintain clear and organised documentation to facilitate ongoing support and future enhancements.
The successful candidate will have the following related skills / experience:
- Experience in an IT setting is essential.
- Proven experience in managing digital systems and leading teams.
- Strong project management skills, with a focus on delivering results within established time lines.
- Excellent communication and interpersonal skills for effective collaboration with clients and team members.
- In-depth knowledge of SaaS solutions and white-labeling processes.
- Proficiency in SQL, HTML, CSS, XML, and JSON.
- Familiarity with Salesforce CRM.
- Extensive exposure to SaaS platforms.
- Must be willing to work variable
- Several years previous experience within Customer Service or IT Support is essential
- Ability to thrive in a dynamic and fast-paced environment.
- Exceptional communication skills, both written and verbal.
- Strong analytical and problem-solving skills to address complex challenges.
**Please note this is an office based position**
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