Desktop Engineer
2 weeks ago
The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant.
This is a full-time, permanent position working a 37.5 hour week between 07:30 17:30, Monday Thursday and 07:30 16:00 on Fridays. The ideal candidate will need to have a flexible approach as overtime and on-call duties may be required.
Due to the nature of our client's work the successful candidate will need to either hold or be able to obtainSC Security Clearance.
As a Desktop Support Engineer you will:
- Be responsible for incident ticket handling, escalation and problem diagnosis
- Build, configuration and deploy desktop / laptop / VDI equipment
- Assist with software installation / deployment
- Assist with Smartphone deployments and support
- Provide support on the TechBar
- Hardware installation / upgrade / break fix for desktop, laptop, and server
- Basic telephony support and cable patching
- Knowledge of Microsoft Windows 10 Operating Systems Deployment, configuration, and support
- Knowledge of Microsoft Office 2010 onwards
- Working knowledge of Active Directory Users and Computers
- Have an understanding of DNS, DHCP
- Working knowledge of Cisco AnyConnect VPN
- RSA Secure Login administration
- Proven and demonstrable software and hardware troubleshooting skills
- Knowledge of Microsoft SCCM and OS / Application deployment
- ITIL Version 3/4 Foundation
- CompTia A+ Certification
- Microsoft Windows 7/10 training and certification
As an FDS Employee you will benefit from:
- Flexible benefits including, private medical and health insurance, basic cover paid by employer
- Free eye test vouchers
- Company pension scheme
- Income protection after 6 months service should you be off work due to serious illness
- 23 days holiday rising by 1 day per year to max 25
- Option to purchase / sell additional holiday
- Life insurance
- Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.
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