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Service Desk Analyst
2 months ago
How would you like to work for a leading UK hyperscale data centre business?
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
This company is dedicated to delivering innovative and sustainable solutions to their clients. Joining this forward-thinking, fast growing organisation means being part of a team that embraces innovation, sustainability, and continuous improvement.
We are seeking a Service Desk Analyst to join our team. Key responsibilities include managing Incidents and Requests, ensuring accurate documentation, coordinating with resolver groups, and maintaining effective communication with stakeholders. The role involves producing reports, supporting internal and external customer requests, and assisting with planned maintenance. Candidates must adhere to established procedures and be willing to work shifts, including weekends and nights. Hybrid working may be available after the training period.
Must be SC Cleared or SC Clearable
Service Desk Analyst
ITIL Foundation Certificate
