Master Locksmith

2 weeks ago

North London, United Kingdom Hunter Mason Consulting Full time


Master Locksmith

*Immediate Start*


North London


Working Hours

The job is a full-time job with no limits to the uppermost working hours. Normal working hours will be 46.75

Duties

Attend customer premises to carry out works

Survey work and advise on best products for customers needs

Liaise with customers and carry out tasks as instructed/suggested on site, including but not limited to:

Fit,open, replace door and window locks

Fit safes, security grilles and door closers

Complete all necessary documents as required for the work carried out such as quotes and sales orders

Collect payment from the client for the works carried out following company procedures

Develop and maintain effective working relationships with customers, whilst maintaining the highest level of professional conduct

Liaise with other departments within the company as required in order to carry out your responsibilities examples may be for upselling or any key-cutting requirements paired with lock-fitting

To be familiar with and to follow the company operating procedures wherever relevant to your responsibilities

To make suggestions on improving the procedures of the company, particularly as it affects the Locksmith Department

To assist with maintaining the companys policy on quality

To work in a safe and efficient manner with minimum supervision but to refer to a Manager or Director when their assistance or guidance will promote improved customer service

To be respectful of your working environment and the tools provided by the company to perform your duties

This is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Key Competencies

Competent in Locksmith work

Good knowledge of security products

Reliable and punctual

Good communication skills

Attention to detail and well organised

Able to work both independently and within a team

Key Skills

Mechanically minded

Good level of basic mathematical understanding

IT literate

What Will Success Look Like in 6 Months

Good knowledge of work procedures and company policies

Work completed to a level that is satisfactory to customers and the company with a focus on quality

Comprehensive knowledge of products that we install

Positive working relationship with our clients and your work colleagues

What Will Success Look Like in 12 Months

Improved workflow and increased output

Improved knowledge of work thats being carried out

Contributions to better working practices and a growing client base for repeat custom

Relevant Experience

Locksmith experience (3 years experience preferred but not essential)

Sales background is considered an asset

Relevant Education/

Certifications

Minimum GCSE/O Level Maths and English

Certification or completion of locksmith courses considered an asset

DBS check required

UK Drivers license


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