Current jobs related to Customer Service Executive - Coventry - Glue Resourcing

  • Customer Service Executive

    5 months ago

    Coventry, United Kingdom Dawsongroup plc Full time

    Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Coventry...

  • Customer Service Executive

    3 months ago

    Coventry, United Kingdom Glu Manufacturing Full time

    **The Role**: Customer Service Executive **Location**: Coventry **Salary**:£30,000 per annum **Status**: Permanent **Hours**: Monday to Friday 0800-1700 **Your Mission**:The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience....

  • Customer Service Executive

    4 months ago

    Coventry, United Kingdom Oak Recruitment Full time

    Do you have previous Customer Service experience? Are you looking to get into estate agency as a career? We have the ideal role for you... **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and...

  • Customer Service Executive

    3 months ago

    Coventry, United Kingdom Oak Recruitment Full time

    Do you have previous Customer Service experience? Are you looking to get into estate agency as a career? We have the ideal role for you... **What you will be doing**: As a Customer Service Executive, you will be the first point of contact for prospective buyers and sellers of property. You will be qualifying their interest and scheduling viewings and...

  • Customer Success Executive

    3 months ago

    Coventry, United Kingdom Digby Morgan Full time

    summary - _ coventry, west midlands_ - _ £25,000 - £35,000 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1233624:WM:E - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS...

  • Customer Service Representative

    2 weeks ago

    Coventry, United Kingdom Select Service Partner UK Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Select Service Partner UK Ltd. As a Team Member, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesEngage with customers and provide outstanding...

  • Customer Service Representative

    2 weeks ago

    Coventry, United Kingdom Select Service Partner UK Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Select Service Partner UK Ltd. As a Team Member, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesEngage with customers and provide outstanding...

  • Customer Care Executive

    3 months ago

    Coventry, United Kingdom Corona Energy Full time

    We are looking for Customer Care Executives to join our team, supporting the growth of our business in our newly opened Coventry office! **About Us** Corona Energy is a leading independent energy supplier with over 20 years’ experience servicing UK businesses. At Corona, we look for people who will show up as their whole self because we champion...

  • Customer Care Executive

    4 months ago

    Coventry, United Kingdom Corona Energy Full time

    We are looking for Customer Care Executives to join our team, supporting the growth of our business in our newly opened Coventry office! **About Us** Corona Energy is a leading independent energy supplier with over 20 years’ experience servicing UK businesses. At Corona, we look for people who will show up as their whole self because we champion...

  • Customer Service Advisor

    3 weeks ago

    Coventry, United Kingdom Bluetownonline Ltd Full time

    Job Title: Customer Service AdvisorLocation: CoventrySalary: A£24,250Job type: Full-time, permanentAre you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?No Experience, No Problem. This can be an advantage and we provide full training!About UsAT Management (ATM) is an established contact centre which provides Customer Service/Sales...

  • Customer Service Representative

    3 months ago

    Coventry, United Kingdom Contechs Full time

    **Position Title: Customer Executive** **Duration: 8 Month Rolling Contract** **Location: Whitley, Coventry** **Inside IR35 Rate - £23.00 per hour** **We are representing our high profile client in the automotive industry and have an opportunity for a Customer Executive in Coventry.** **Position Description**: - As a Customer Executive, you will be a...

  • Trade Services Professional

    2 weeks ago

    Coventry, Coventry, United Kingdom Service Care Solutions Full time

    Job OverviewWe are seeking a skilled Plumbing Specialist to join our team at Service Care Solutions. As a key member of our maintenance team, you will be responsible for delivering high-quality plumbing services to our clients.Key Responsibilities:Perform a variety of tasks, including carpentry, plumbing, and masonry, both internally and externally, at a...

  • Customer Service Advisor

    3 weeks ago

    Coventry, United Kingdom AT Management Full time

    Job Title: Customer Service Advisor Location: Coventry Salary: £24,250      Job type: Full-time, permanent    Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change? No Experience, No Problem. This can be an advantage and we provide full training! About Us AT Management (ATM) is an established contact centre which provides Customer...

  • Customer Relationship Executive

    3 months ago

    Coventry, United Kingdom Kinorigo Ltd Full time

    **Customer Relationship Executive - Construction** **Industry**: Construction, Building, Natural Stone, Porcelain tiles. **Location**: Tile Hill, Coventry - Office Based **Salary**: £26-£30K depending on experience **Position**: Permanent **Hours**: Full Time **Holidays**:20 days per annum Kinorigo, specialists in the supply and installation of...

  • Customer Onboarding Executive

    3 months ago

    Coventry, United Kingdom Imail Comms Ltd. Full time

    **JOB DESCRIPTION AND PERSON SPECIFICATION** **Job Title**: **Customer Onboarding Executive** **Reports to Job Title**: **IT Manager / Director** **Department**: **Service Desk** **Location / Site: Home /Office** **Coventry - 3 days a week office based** **Postion Code**: (HR to Complete) **Intro** **The Role** **In House Training &...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom Oak Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Oak Recruitment. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom Oak Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Executive to join our team at Oak Recruitment. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Develop and maintain strong...

  • Customer Development Executive

    3 weeks ago

    Coventry, United Kingdom McCurrach Full time

    Overview Customer Development Executive – Britvic Location –Coventry & Surrounding areas (Ideal postcode CV3) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best soft drinks brands? At Britvic, we’re on a journey to become the...

  • Customer Service Representative

    2 weeks ago

    Coventry, Coventry, United Kingdom Fastenal Europe, Ltd. Full time

    Job Summary:We are seeking a highly motivated and organized individual to join our team as a Customer Account Executive Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, supporting our supply chain operations, and working closely with our warehouse team.Key Responsibilities:Handling...

  • Customer Service Advisor

    3 months ago

    Coventry, United Kingdom Corona Energy Full time

    We are looking for excellent communicators who are passionate about providing outstanding customer service to join our growing team! In this role you will need to be genuinely motivated by interacting with customers, because at Corona Energy we are proud to trade on our reputation, with "Customer First" being one of our core values. As a Customer Care...

Customer Service Executive

4 months ago

Coventry, United Kingdom Glue Resourcing Full time

The Role: Customer Service Executive


Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Location: Coventry

Salary: £30,000 per annum

Status: Permanent

Hours: Monday to Friday 0800-1700

Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional manner, enhancing customer knowledge and experience. Maximising revenue through follow-up of sales enquiries, recognising enquiry potential and maximising output through inbound and outbound telephone calls.

The Client: Established in 1976, our prestigious client is a family-owned business which manufactures outdoor living space. A company with a great culture and values which recognises and rewards their employees. An outstanding place to work with aa supportive leadership team in superb new open-plan offices in Coventry.

The Position:

  • Taking inbound calls, maximising, and recognising the potential of each call whilst servicing the customer's needs.
  • Achieve set sales and service KPIs.
  • Follow up on sample requests and other sales opportunities by telephone.
  • Setting appointments, referring to installers, progressing project and commercial opportunities where appropriate.
  • First-line processing and resolution of customer complaints/disputes, where these occur.
  • Send out quotations promptly.
  • To respond to customer's emails promptly.

Ideal Candidate Profile:

You must be able to demonstrate a high level of telephone skills and have a passion for servicing customer’s needs and contributing to sales targets.

You will be required to take incoming calls, maximise potential, driving the call towards achieving set KPIs and business goals.

The successful candidate will also demonstrate excellent sales skills when following up on client quotations and making outbound calls to follow up on sales opportunities for the business. The candidate may also be responsible for reviewing post-purchase queries and any first-line resolute of customer disputes/complaints.

  • Previous experience within a sales office setting
  • Excellent telephone skills
  • Excellent listening skills
  • Highly articulate with a high standard of literacy
  • A passion for offering a first-class service.
  • Ability to work accurately at a fast pace.
  • Warm and friendly attitude
  • Resilience when dealing with difficult discussions.
  • Previous experience in complaint handling and/or dispute resolution
  • To be able to work within a team, in a busy environment.
  • Highly Organised
  • Ability to communicate to various levels both internally and externally.