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Sales Administrator

4 months ago

Wokingham, United Kingdom calibre candidates Full time

An excellent opportunity has arisen for a Sales Order Administrator to join an administrative support team based in the Wokingham area. This is a busy team environment, and the ideal candidate will be self-motivated, have strong attention to detail, a “can do” attitude and will provide outstanding customer service. Monday-Friday only.


The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Responsibilities

  • Ensuring all customer queries are dealt with promptly, efficiently, and professionally, primarily via email.
  • Answering telephone queries
  • Providing standardised price quotations to customers
  • Entering orders on to the IFS computer system and acknowledging by email
  • Confirming delivery dates if requested
  • Raising invoices and credit notes
  • Liaising with warehouse on dispatch of goods
  • Working collaboratively with sales engineers as a point of contact
  • Resolving any customer complaints to a professional standard
  • Sending out catalogues to customers

Requirements

  • Self-motivated, “can do” attitude and flexibility to changing environments
  • Own transport essential
  • Previous Administration experience working within a fast-paced environment
  • Any purchasing or order processing experience advantageous
  • Strong Microsoft Office skills using Word & Excel
  • Good customer relationship-handling ability
  • Excellent verbal skills and clear communication

Benefits

  • 24 days holiday rising to 29 days with service
  • Private Health Care Scheme
  • Onsite Parking