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Infrastructure Support Analyst
2 months ago
Job Title: Infrastructure Support Analyst
Location: London (Hybrid 3 days)
Salary: 80k + Excellent Benefits
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
We are seeking an experienced Infrastructure Support Analyst to join a dynamic IT team in a leading financial services firm. In this role, you will provide 1st, 2nd, and 3rd-line support, managing both on-premises and cloud-based infrastructure across the UK and Europe. Your responsibilities will include managing IT ServiceDesk operations, troubleshooting hardware and software issues, and supporting network infrastructure, including Cisco switches and Meraki Wi-Fi systems.
Key Requirements:
- Strong experience in infrastructure support, including user account management and device setup.
- Proficiency in Windows 10/11, Office 365, Active Directory, and Azure Cloud technologies.
- Excellent problem-solving skills and a customer-focused approach.
- Ability to work independently and as part of a global IT team.
If you're passionate about technology and looking to grow your career, please apply with an updated version of your CV.