Field Services Engineer

4 weeks ago

Luton, United Kingdom Innovate Full time

Field Service Engineer


If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

Location: Luton Area

About Us:

Our client is a leading provider of cutting-edge X-ray systems for security applications. They are seeking a dedicated and skilled Field Service Engineer to join a functional team. The successful candidate will play a crucial role in ensuring the reliable operation of security X-ray machines, contributing to the safety and security of our clients.

Responsibilities:

  • Servicing, repairing, maintaining electro-mechanical systems.
  • total system-level troubleshooting on complex multi-symptom problems, ensuring minimal downtime and maximum efficiency.
  • Work with Account Sales teams, providing technical expertise during customer visits, assisting in training when necessary, and identifying potential Sales opportunities to enhance business growth.
  • Contribute to the expansion and direction of business activities within your geographic area.
  • Take ownership of Warranty and Planned Preventative Maintenance (PPM) activities, ensuring systems remain in optimal working condition.

Requirements:

  • The ideal candidate should have some experience in servicing, installing, and repairing machines.
  • Experience in a relevant sector, such as assembly, mechanical systems or electronics, is highly desirable.
  • Willingness to learn and work with others
  • The ability to identify and promptly report any customer quality or compliance concerns to the Quality Organization.
  • Active participation in continuous improvement activities by identifying and escalating process and product quality gaps, and providing viable solutions whenever possible.

Additional Benefits:

  • Training provided in high-technology systems, providing valuable and lucrative skills.
  • Supplied company vehicle, phone, and laptop.
  • Strong compensation package with 35h/week, enabling lucrative overtime rates.
  • Support for career growth and development.
  • Collaborative team environment.
  • Contribute to enhancing national security through cutting-edge technology.

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