IT Systems Analyst

2 weeks ago

Worcestershire, United Kingdom THE Agency Ltd Full time

As an IT Systems Analyst you will be working as part of a team reporting into the IT Manager, supporting, maintaining, and developing the current core network and infrastructure across the business.

Our prestigious client is a UK owned and managed business with 80 years of product history. They produce goods principally for the UK Retail markets. This multimillion-pound business continues to grow and has built up an enviable reputation for delivering a high-quality service to a broad spectrum of customers.

As an IT Systems Analyst, your main duties will be:

  • Provide detailed monthly performance reports on the infrastructure, servers, and backup of key systems
  • Provide and implement solutions, where key IT infrastructure is aging or no longer suitable for purpose
  • Developing new business processes and creating the required documentation
  • Working with a variety of key stake holders within the business and externalsuppliers to scope, manage, schedule, and report the status of new IT projects and assist with other key infrastructure projects within the business when required
  • Providing follow up assistance within the business, predominately servicing the manufacturing sites in Redditch and sister sites
  • Windows Hyper-V, Windows SQL Server and Microsoft 365 Administration and Monitoring
  • Network level assistance, WAN & LAN connectivity, routers, firewalls & security
  • Responding accordingly to service tickets
  • Liaising with third party suppliers
  • Point of contact for escalated support issues
  • Documentation of maintenance for all computer systems and network infrastructure

Key IT Systems Analyst attributes and experience required:

  • You will have previous experience of Windows Hyper-V, Windows SQL Server and Microsoft 365 Administration and Monitoring
  • Network level assistance, WAN & LAN connectivity, routers, firewalls & security
  • Previous scheduling and reporting skills are also essential
  • You must be able to work from your own initiative and be able to self-manage

Excellent salary and benefits package:

  • 23 days annual leave raising to 25 after 2 years, plus statutory bank holidays
  • Quarterly attendance bonus
  • Free products
  • Eye Care Scheme
  • In-house schemes and incentives
  • Work based pension scheme
  • Free onsite parking


GDPR Disclaimer: Please appreciate that whilst we review all CVs and applications, due to the high volume that we receive on a regular basis, we only respond to candidates that have been successful with their application. As such, if you do not hear from us within 14 working days, please accept that your application has been unsuccessful. Additionally, please note that sending a CV does not constitute a registration with THE Agency (Recruitment) Limited. In line with GDPR we will permanently delete information for all unsuccessful applications, and we will not keep candidate information on file for future vacancies at this stage of our process.


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