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Client Consultant

4 weeks ago

Tamworth, United Kingdom Arthur Recruitment Full time

Arthur is excited to be partnered with a highly successful and growing niche law firm who are looking to further expand their team by bringing on board a Motor Claims Client Consultant.


Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

The Client Consultant supports the Client Services Team by analysing client data, building relationships, and ensuring high-quality service delivery. You will assist senior consultants, prepare for meetings, manage processes efficiently, and handle client onboarding and renewals. This role requires strong analytical skills, effective communication, and a proactive approach to client needs and industry trends.

You will be required to travel to the business’s offices in Tamworth Staffordshire and in Blisworth West Northamptonshire once/twice a week.

Your Responsibilities:

  • To oversee on boarding and off boarding of clients
  • Maintain compliance and quality management of Client Services key documents and systems
  • To deliver analytical insight to the Senior Client Consultant and Client to identify trending review claims experience and promote innovation both internally and externally
  • Play an active role in the preparation for client renewal (information collection, production of pricing proposal document, policy renewal, system updates)
  • Act as liaison between all parties (e.g. Client/Insurers/Brokers etc.)

What You Need:

  • Previous experience in a similar role is essential, preferably in Insurance or Claims Management
  • Motor Claims Experience is essential
  • Proficient with Excel and good knowledge of Pivot Tables, VLOOKUP
  • Be willing to travel to the business’s offices in Tamworth Staffordshire and in Blisworth West Northamptonshire once/twice a week

If you are interested in this position and keen to find out more, please apply above or get in contact with me directly or email your CV to pavenjit.dhillon@arthur.co.uk

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