UX/UI Designer

3 weeks ago

West Midlands, United Kingdom Bullion By Post Full time

The Role:

As the UK’s number one online bullion dealer, we operate a suite of successful e-commerce brands across the UK and Europe, including BullionByPost.co.uk and Gold.co.uk.

Our mission is simply to “provide an accessible, simple & enjoyable customer experience that inspires lifetime brand loyalty” – our customers are at the centre of everything we do.

As a UX Designer at Jewellery Quarter Bullion, you will be responsible for delivering an exceptional online user experience across all our brands, leveraging A/B testing and data analysis to drive decision making and design improvements.

We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive for excellence. You will develop an in-depth understanding of our products, our customers, and the bullion industry which will inform and guide your decision-making process. Trust and integrity are non-negotiable, forming the foundation of our success.

Responsibilities:

  • Own UX and UI Design: Lead the design process for our suite of brands, ensuring a consistent and high-quality user experience across all platforms.
  • Customer Journey Design: Create intuitive and engaging customer journeys that enhance user satisfaction and drive conversions.
  • A/B Testing and Data Analysis: Conduct A/B testing to evaluate design effectiveness, analyse results, and make data-driven decisions for continuous improvement.
  • Design Implementation: Collaborate with front-end developers to implement your designs. While front-end development skills are a bonus, they are not essential.
  • Brand Leadership: Take ownership of brand identity and ensure consistency across all digital and print media.
  • Non-Web Design Work: Extend your design expertise to print media and other non-web-related design projects as needed.

Qualifications:

  • Proven experience as a UX Designer with a strong portfolio of work.
  • Strong abilities in wireframing, flow diagrams, graphic and visual design, sitemaps, prototypes, and storyboards.
  • Proficiency in design tools such as Adobe Suite, Sketch, Figma, or similar.
  • Strong understanding of user-centred design principles and methodologies.
  • Experience with A/B testing and data analysis.
  • Excellent visual design skills with a keen eye for detail.
  • Ability to work collaboratively in a fast-paced environment.
  • Front-end development skills (HTML & CSS) are a plus but not essential.
  • Ability to effectively communicate with developers and ensure the feasibility and implementation of design solutions.
  • Strong communication and organisational skills.

About Us:

Join Jewellery Quarter Bullion Ltd, the entrepreneurial powerhouse behind BullionByPost.co.uk, the UK’s number one online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across the UK and Europe with our comprehensive portfolio of brands. As we continue to expand, we are seeking a talented UX Designer to enhance our online user experience.

We Value:

INTEGRITY - We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.

AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.

AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.

CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.

EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.

If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.

We Offer:

- A competitive salary up to £55,000 with a bonus potential up to 30%.

- 25 days holiday with option to buy more.

- group pension scheme

- cycle to work scheme.

- Substantial opportunities and budget for personal and professional development.

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