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Audit Services Coordinator

3 months ago

Derby, United Kingdom Intertek SAI Global Full time

As an Audit Coordinator, you will provide administration, audit scheduling, and customer care services and support to Intertek clients throughout the UK.


Check out the role overview below If you are confident you have got the right skills and experience, apply today.

ABOUT YOU

As an Audit Coordinator, we are looking to for an individual who has the ability to time-manage and organise your own workload, with great communication and customer service skills who will be able to establish and maintain relationships with teams across our UK team.

Required skills and experience

  • ·Previous experience working in administrative environments

· Organizational Skills: Ability to efficiently allocate work based on competence, availability, location, and customer priorities

· Planning Skills: Capability to produce and maintain a clear work plan, including tracking allocated work, completed tasks, and forecasted work

· Communication Skills: Build and maintain effective working relationships with key stakeholders, both in the office and the field, to facilitate efficient and competent work delivery

· Administrative and Database Management: Stay up to date with administrative tasks and effectively manage databases related to audits booked and client interactions

· Customer Service Skills: Respond to client queries in a polite and professional manner, ensuring prompt and satisfactory resolution either through email or telephone

  • Good IT literacy skills, confident in using Excel in particular
  • Industry Experience is highly desirable

ABOUT THE OPPORTUNITY

Key activities:

  • To allocate work to the audit teams based on competence, availability, location and customer priorities
  • To produce and maintain a clear work plan of allocated work, completed work and forecasted work
  • To build and maintain good working relationships with key stakeholders in the office and field, to maximize the delivery of work in an efficient and competent manner
  • To keep up to date with both administration and database management in relation to audits booked and client interaction
  • To respond to queries in relation to Clients in a polite and professional manner, ensuring that all enquiries are dealt with promptly and satisfactorily resolved (by email or telephone)

Hybrid: 2-4 days working from the Office, Derby DE24.

Full time, 37.5 hrs – 8:30 to 16:30

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

  • Competitive salary/benefits
  • Development and career opportunities around the Globe
  • Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.