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Senior IT Support Engineer

1 month ago

Mendip, United Kingdom Reed- UNLIMITED Full time
  • Hybrid - 4 days office, one day WFH

Are you a tech wizard with a flair for macOS and Jamf, ready to elevate your career in a vibrant creative agency? Join a buzzing London agency as a Senior IT Support Engineer, and work in an environment where creativity meets cutting-edge technology

In this pivotal role, you’ll be the go-to guru for all things IT, ensuring macOS and Windows systems, creative servers, and software are running like a dream. With a hybrid setup (4 days in the office, 1 day at home), you’ll enjoy a fantastic work-life balance while thriving in an environment that’s as relaxed as it is creative. Plus, enjoy free lunches Tuesday to Thursday and breakfast goodies daily—fuel for your innovative brain

What You’ll Do in this Senior IT Support Engineer role:

  • Provide top-notch hardware and software support across an macOS-centric environment, including Adobe Creative Suite, Jamf, Google Workspace, and more.
  • Maintain and upgrade tech inventory, ensuring that hardware remains cutting-edge.
  • Build and nurture relationships with vendors, staying ahead with the latest tools and technologies.
  • Support server products and production functions, including scripting and automation for efficiency.
  • Manage JAMF environment, oversee font-related software, and assist with IT onboarding and training.

Who You Are:

  • A seasoned IT pro with 4+ years of experience in supporting Adobe Creative Suite and Apple hardware/software.
  • JAMF certified (or working towards it) with a solid grasp of scripting.
  • Experienced in the creative or advertising sector, with exceptional problem-solving skills and the ability to work under pressure.
  • A superb communicator, able to juggle multiple projects while keeping your cool and delivering exceptional customer service.

Why apply to this Senior IT Support Engineer role?

  • Work in a dynamic and sociable environment where creativity and technology blend seamlessly.
  • Benefit from a friendly team of three, with opportunities to grow and tackle exciting IT challenges.
  • Enjoy excellent perks, including high-spec equipment, professional development, and a supportive work culture.

Ready to make an impact as a macOS & Jamf Specialist? Apply now and be the driving force behind this creative studio’s IT excellence